01Key Responsibilities
Gather business requirements and prepare solution design, architecture, and technical documentation.Install, configure, and administer BMC Helix ITSM (On-Premises) environments.Deploy and manage BMC Helix on Kubernetes, OpenShift, and Docker, and support installations using Jenkins CI/CD pipelines.Configure and customize ITSM modules, including Incident Management, Change Management, Problem Management, Asset Management, Service Request Management, and CMDB.Configure Asset Management & CMDB, including ETL jobs, normalization, reconciliation, and data quality management.Design and develop complex Service Catalog workflows and digital service offerings.Develop integrations using REST APIs, SOAP/Web Services, JSON, and XML.Develop and maintain Pentaho Spoon ETL jobs for enterprise data integration.Configure BMC Helix Dashboards, reports, and analytics.Design, implement, and maintain High Availability (HA), Disaster Recovery (DR), and DC-DR environments.Configure Single Sign-On (SSO) integration with Enterprise Identity Providers (IdP).Integrate BMC Helix ITSM with BMC Helix Discovery, BMC Client Management (BCM), BMC Helix Operations Management (BHOM), and third-party enterprise applications.Perform upgrades, patching, troubleshooting, performance tuning, and environment health checks.Mentor technical teams through code reviews, knowledge sharing, best practices, and technical guidance.Provide technical leadership across implementation, migration, upgrade, and support engagements.Apply ITIL v4 best practices to enterprise ITSM implementations.
Required Skills:
BMC Helix ITSM (On-Premises)On-Premises Installation & AdministrationKubernetes, OpenShift & DockerJenkins CI/CD PipelinesITSM Modules (Incident, Change, Problem, Asset Management, Service Request Management & CMDB)Asset Management & CMDB AdministrationCMDB Normalization & ReconciliationREST APIs & SOAP/Web ServicesJSON & XML IntegrationPentaho Spoon ETLService Catalog DevelopmentBMC Helix Dashboards & ReportingHigh Availability (HA), Disaster Recovery (DR) & DC-DRSingle Sign-On (SSO) & Enterprise Identity Provider (IdP) IntegrationIntegration with BMC Helix Discovery, BCM & BHOMPerformance Tuning & TroubleshootingITIL v4 Process Knowledge
Preferred Skills:
Experience with BMC HelixGPT. Experience with BMC Helix Innovation Suite / Innovation Studio. Experience with BMC Helix Progressive Web Application (PWA).Knowledge of enterprise integrations and automation frameworks.BMC Certifications will be an added advantage.
Why Join Antixx TechHub
Work on enterprise-scale BMC Helix digital transformation projects
Opportunity to work with Banking, BFSI & Fortune customers
Exposure to the latest BMC Helix, AI-powered ITSM, and cloud-native technologies
Collaborative work culture with excellent career growth opportunities
Apply Now
Email: careers@antixxtechhub.com
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