01Overview
Job Title:Senior Business Analysis - (Data Ops ) - Front to Back Office
About Us
Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the
British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by
Avtar & Seramount
. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Role Description
Review the TOM delivery in the Hub, assessing (but not limited to) consistency of account scope, sufficiency of the BSS reconciliation & substantiation process, adequacy of tooling & automation, assessment of staffing and location strategy, sufficiency of governance, key risk & performance indicators, and the MSS Operations BSS policy. Also including the adequacy of the escalation methodology & account documentation.Complete a gap analysis of the current BSS TOM against Germanys current operating model.Required capabilities across the resources will include:
Experience in best practice target operating model design and implementationExperience designing and documenting complex process flowsExperience of working within a global Operations function.Capital Markets knowledge (across asset classes).Strong communication skills, with the ability to build relationships and navigate ambiguity. .
