Senior Business Analyst - Banking

** You will be responsible for gathering requirements, managing stakeholders, drafting BRD and FRD documents, creating user stories, and working within agile methodologies to support digital process automation projects in the BFSI domain. Additionally, you will be involved in conversational AI platforms, Rest API integration, and UAT activities. **

** - Advanced skills in eliciting, capturing, and clarifying business requirements from stakeholders - Expertise in drafting, reviewing, and finalizing Business Requirements Documents and Functional Requirements Documents - Proven experience as a Business Analyst in BFSI Module - Ability to effectively engage, communicate, and manage expectations of internal and external stakeholders - Proficient in writing detailed user stories to facilitate development cycles within agile teams - Experienced in working within Agile frameworks and collaborating with scrum teams - Prior involvement with chatbot solutions and conversational AI platforms - Understanding and working knowledge of REST APIs for integrating front-end and back-end systems - Experience in preparing for and conducting user acceptance testing - Lead requirement gathering workshops and conduct interviews to capture project requirements - Translate business needs into clear user stories and acceptance criteria - Oversee end-to-end project lifecycle and manage stakeholder relationships - Ensure alignment between business goals and technical implementation - Stay up to date with industry trends in digital automation, BFSI, and conversational AI **

** - Proven experience working as a Business Analyst in Banking, Financial Services, and Insurance domains - Proficiency in creating comprehensive BRD and FRD documents - Experience in identifying and analyzing requirements for digital process automation projects - Strong communication and stakeholder management skills - Ability to propose innovative solutions and enhancements for ongoing projects Twixor is a global leader in digital process automation and customer engagement, serving clients in various sectors such as banking, insurance, retail, logistics, and healthcare. As a Senior Business Analyst in the Chennai office, you will have the opportunity to work with cutting-edge technology and contribute to impactful projects within the BFSI domain. This full-time, mid-level role is ideal for individuals passionate about driving business process improvements and enabling digital transformation. As a Senior Business Analyst at Twixor, you will play a crucial role in driving business process improvements within the BFSI sector. Your responsibilities will include collaborating with cross-functional teams to deliver seamless digital customer journeys and enable business transformation using conversational AI platforms. Here is a breakdown of your key responsibilities and qualifications required for this role: **

** You will be responsible for gathering requirements, managing stakeholders, drafting BRD and FRD documents, creating user stories, and working within agile methodologies to support digital process automation projects in the BFSI domain. Additionally, you will be involved in conversational AI platforms, Rest API integration, and UAT activities. **

** - Advanced skills in eliciting, capturing, and clarifying business requirements from stakeholders - Expertise in drafting, reviewing, and finalizing Business Requirements Documents and Functional Requirements Documents - Proven experience as a Business Analyst in BFSI Module - Ability to effectively engage, communicate, and manage expectations of internal and external stakeholders - Proficient in writing detailed user stories to facilitate development cycles within agile teams - Experienced in working within Agile frameworks and collaborating with scrum teams - Prior involvement with chatbot solutions and conversational AI platforms - Understanding and working knowledge of REST APIs for integrating front-end and back-end systems - Experience in preparing for and conducting user acceptance testing - Lead requirement gathering workshops and conduct interviews to capture project requirements - Translate business needs into clear user stories and acceptance criteria - Oversee end-to-end project lifecycle and manage stakeholder relationships - Ensure alignment between business goals and technical implementation - Stay up to date with industry trends in digital automation, BFSI, and conversational AI **Qualificati