01Overview
Senior Business Systems Analyst (Jira) Contract
Experience: 10+ Years
Contract: 68 Months
Location: Remote (Work From Home India)
Overlap: Must work with the US team until 2:00 PM ET (approx. 12:00 AM IST, DST applicable)
Compensation: 2535 LPA CTC (based on experience)
Domain: US Healthcare / Health Insurance
Key Responsibilities
Gather and analyze business requirements; prepare BRDs, FRDs, and user stories.
Configure and optimize Jira (workflows, projects, screens, permissions, custom fields).
Manage Jira Service Management (JSM) processes (Incident, Change, Problem, Request).
Collaborate with business, engineering, QA, and product teams throughout the SDLC.
Support UAT, releases, process improvements, dashboards, reporting, and automation.
Drive stakeholder workshops and recommend Jira best practices and governance.
Required Skills
10+ years as a Business Systems Analyst / Business Analyst / Atlassian Consultant.
Strong hands-on experience with Jira Cloud/Data Center and Confluence.
Expertise in Jira administration, workflows, permissions, schemes, and JSM.
Experience with Agile/Scrum, documentation (BRDs/FRDs), and stakeholder management.
Robust communication and problem-solving skills.
Preferred
US Healthcare or Health Insurance experience.
Jira Cloud migration, ScriptRunner, Jira Automation, integrations.
Atlassian ACP certifications.
Experience with TestRail, Zephyr, or similar QA tools. .
