01Job Description
Job Description International Process (Freshers & Experienced)
Job Description International Process
Position: International Process Executive / Customer Support Executive
Experience: Freshers & Experienced Candidates
Education: Undergraduate / Graduate
Employment Type: Full-Time
Salary: Up to 7.5 LPA + Incentives About the Role
We are looking for enthusiastic and customer-focused candidates to join our International Process team. The role involves handling international customers, resolving queries, providing accurate information, and ensuring a high-quality customer experience.
Both freshers and experienced candidates are welcome to apply.
Key Responsibilities:
Handle inbound/outbound customer interactions with international clients.
Understand customer requirements and provide appropriate solutions.
Resolve customer queries professionally and within the defined timelines.
Maintain a high level of customer satisfaction and service quality.
Follow company policies, processes, and quality standards.
Maintain accurate records of customer interactions.
Escalate complex issues to the appropriate team when required.
Achieve assigned performance and productivity targets.
Eligibility Criteria:
Education: Undergraduate or Graduate candidates can apply.
Experience: Freshers and candidates with relevant experience are eligible.
Good communication skills in English.
Comfortable communicating with international customers.
Basic computer knowledge and familiarity with MS Office.
Good listening, problem-solving, and interpersonal skills.
Willingness to work in rotational shifts, including night shifts, if required.
Candidates should be flexible, target-oriented, and customer-focused.
Salary & Benefits:
Package: Up to 7.5 LPA, depending on experience, skills, and interview performance.
Additional Incentives: Performance-based incentives.
Opportunity to work with an international customer base.
Training and support for selected candidates.
Career growth opportunities based on performance.
Preferred Skills
Excellent verbal and English communication.
Customer-handling skills.
Positive attitude and willingness to learn.
Ability to work independently as well as in a team.
Strong attention to detail and problem-solving ability.
Why Join Us
Attractive salary package with incentives.
Suitable opportunities for both freshers and experienced professionals.
Professional and growth-oriented work environment.
Exposure to international clients and processes.
Opportunities for learning, skill development, and career advancement.
Interested candidates can apply with their updated resume.
contact
HR- Almas: 9945631003
