01Key Responsibilities
Handle inbound/outbound calls.Resolve customer queries, complaints, and service requestsMaintain accurate records in CRM systemsFollow SOPs, quality standards, and compliance guidelinesAchieve productivity, quality, and customer satisfaction targetsRequired Skills:
Excellent communication in English / Hindi (average English will not be considered)Minimum 1 year of relevant experience in Customer Support is Mandatory ( NBFC , Banking , Fintech )Customer handling and problem-solving skillsBasic computer knowledge and CRM toolsSalary based on previous experience and previous salary
Compensation: 350,000.00 - 600,000.00 per year
Benefits:
Health insuranceLeave encashmentPaid sick timePaid time offProvident FundWork Location: In person .
