01Responsibilities
Account Management
Develop and maintain a large book across several independent agencies to meet and exceed customer objectives and IAS revenue goals.
Act as the lead point of contact for both external and internal stakeholders, in all matters specific to assigned client portfolio
Ensure successful activation, upselling and retention of our solutions according to client needs and objectives and align account strategy
Work closely with Sales and Technical Account Management across multiple initiatives ensuring that the activation of IAS products is considering the needs of all client types by informing actively with client and market feedback
Lead strategic client business meetings, webinars, training sessions and provide Industry trends and analysis
Act as the Client champion for product feedback and manage issues escalations within cross collaborative initiatives and innovations internally
Negotiate and activate contract renewals
Value Realisation
Develop a trusted advisor relationship with key client stakeholders and executive sponsors, asking pertinent questions to influence performance
Attain a thorough understanding of assigned client's goals, industry trends and best practices
Build a solid understanding of IAS products and processes to assist clients drive business value and ROI on their Digital spending
Collaborate with other internal departments on joint processes towards increased customer satisfaction
Commercials
Forecast and track key account metrics and revenue
Own adoption and renewal of IAS services
Identify and grow opportunities within accounts, and collaborate with sales teams to ensure growth attainment
Identify at risk opportunities and work with internal and external stakeholders to build solutions
Experience
Proven experience in a client-facing role within an Agency, Media Partner, Social Platform, or CTV adtech
A service-oriented ethos with a strong strategic commercial mind-set and a keen understanding of AdTech, SaaS or MarTech.
Strong analytical skills, with the ability to identify business questions, analyse data, draw conclusions, and develop actionable recommendations.
Exceptional organisational skills, with a proven track record of successfully managing projects to completion
Comfortable in a fast-paced, entrepreneurial and rapid-growth environment. Ability to work independently as well as part of a team
Ability to prioritize across multiple initiatives and ability to communicate and manage upward
Microsoft Office/Google G-Suite proficient. Experience using SFDC, OpenAI/Gemini/other AI Tools.
IAS Pay Transparency:
The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate's compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need.
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