01Overview
The role primarily focuses on the administration and operational support of security platforms, with a heavy emphasis on Netskope.
You will:
Administer and optimize security platforms including Netskope (CASB/SSE), CyberArk EPM, Mimecast, and othersMonitor, analyze, and respond to security events generated by these platforms, ensuring timely triage and resolutionDevelop, tune, and maintain security policies (DLP, web controls, email security, endpoint privilege management) to reduce risk and false positivesLead troubleshooting and root cause analysis for security incidents and platform issues across endpoint, cloud, and email security domainsCollaborate with engineering, IT, and business teams to implement security controls and drive remediation of identified risksIntegrate security tools with ServiceNow for incident management, request workflows, and automated response actionsBuild and maintain operational dashboards and reporting for security posture, tool effectiveness, and KPIsSupport onboarding of new applications, users, and use cases into Netskope, Mimecast, and CyberArk EPMContribute to security architecture decisions and continuous improvement of tooling and processesDevelop and maintain runbooks, standard operating procedures, and knowledge base documentation
You bring:
Bachelors degree or 5+ years of equivalent experience in Cybersecurity or related field7+ years of experience in security engineering or security operations rolesStrong hands-on experience with Netskope (CASB/SSE), CyberArk EPM, and Mimecast administration and operationsExperience integrating and operating workflows within ServiceNow (incident, change, and request management)Solid understanding of endpoint security, DLP, email security, and cloud security conceptsExperience tuning security tools to reduce false positives and improve detection fidelityFamiliarity with identity and access management concepts, including privilege management and least privilege principlesAbility to analyze security events and translate findings into actionable remediation stepsStrong cross-functional collaboration and communication skillsExperience developing documentation, runbooks, and operational processesAbility to manage multiple priorities and operate effectively in a fast-paced environment
MUST HAVE: Netskope Subject Matter Expertise (SME)
Netskope expertise is non-negotiable. Candidates must be capable of serving as effective platform administrators. Candidates should have a deep understanding of security policies within Netskope.
Responsibilities
The successful candidate will:
Support Netskope as the primary platform. Administer and maintain security controls. Fine-tune DLP policies. Investigate access-related platform issues. Support ticket resolution related to Netskope. Work with feedback coming from the SOC team. Manage policy adjustments to reduce false positives. .
