01Overview
Senior Data Analyst, Field Alignment Platform Strategy & Operations Working with Us Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . Key Responsibilities Lead and support global Alignment Strategy & Operational activities through the Veeva Align platform, serving as the primary accountable owner for field force alignment platforms and capabilities. Collaborate closely with Commercial Operations, Strategy & Operations, and Business Insights & Analytics to execute alignment changes and enable seamless field force operations. Collaborate with global technology teams and business colleagues to execute field force restructuring and product launch initiatives accurately and on time. Manage day-to-day alignment operations, working closely with solution providers and integration teams to identify and remediate production issues. Drive platform strategy awareness, ensuring alignment management applications and all related systems and business processes are fully operational. Partner with matrix upstream and downstream teams (Worker, Customer, Product, CRM, Analytics, and other transactional systems) to ensure uninterrupted data consumption and delivery. Collaborate with outsourcing partners and alignment vendors to ensure business requests, realignments, enhancements, product launches, and upgrades are accomplished in a timely manner. Execute complex SQL queries and Python scripts to extract, transform, and visualize data through Power BI dashboards. Represent the Alignment Strategy & Operations team in key internal business meetings, proactively contributing in alignment with department vision and strategies. Document technical artifacts for all developed solutions and champion Agile practices across the team. Partner with business stakeholders to gather requirements, analyze alignment impacts, and translate operational needs into scalable system configurations and process improvements. Support production operations, incident management, and root cause analysis for alignment-related issues while ensuring adherence to SLA and operational excellence standards. Identify opportunities for automation, process optimization, and operational efficiency leveraging Commercial IT capabilities, integration platforms, and data-driven insights. Qualifications & Experience Bachelors degree in computer science, Information Technology, or related fields 5-6 years of IT experience with relevant experience in Commercial IT or Sales Operations domains. Hands-on experience working with Veeva Align with strong experience in CRM ecosystems, territory alignment concepts, roster management, and field force operations within Life Sciences or Healthcare industries. Working knowledge of sales force sizing, structure, alignment, segmentation and targeting Experience working with Veeva Territory Designer or equivalent territory design tools. Good understanding of Commercial/Sales business processes including territory alignment, targeting, call planning, customer hierarchies, and sales operations workflows. Strong analytical, problem-solving, and stakeholder management skills with the ability to work across global cross-functional teams and manage operational priorities effectively. Experience working in Agile or hybrid delivery models with exposure to incident management, release coordination, and operational support processes. Excellent communication and collaboration skills with the ability to translate business requirements into operational and technical solutions while driving continuous improvement initiatives. Ability and willingness to learn any modern technologies and apply them at work to stay ahead of the curve. Ability to lead initiatives related to continuous improvement or implementation of new technologies. Works independently on most deliverables. Participates in decision making and brings a variety of strong views and perspective to achieve team objectives. Proficiency in SQL, Python, and data visualization tools including Power BI. Proactive and self-motivated, with a strong sense of ownership and accountability. If you come across a role that intrigues you but doesnt perfectly line up with
