01Responsibilities
Governance Reporting & Analytics
Collect, validate, consolidate, and analyze governance-related data from regional and local companies.
Generate monthly, quarterly, and ad-hoc governance reports.
Prepare executive dashboards and management presentations.
Track governance KPIs and identify trends, risks, and improvement opportunities.
Produce analytical reports supporting governance decision-making.
Governance Data Management
Maintain the Regional IT Governance master repository.
Ensure governance data quality, consistency, and completeness.
Maintain historical governance records and reporting databases.
Support standardization of governance reporting templates.
IT Governance Maturity Assessment
Consolidate maturity assessment results across companies.
Analyze maturity trends and benchmark regional performance.
Identify recurring gaps and improvement opportunities.
Prepare maturity assessment dashboards and summary reports.
IT Satisfaction Survey
Coordinate administration of the Global/Regional IT Satisfaction Survey.
Consolidate survey responses from participating companies.
Perform statistical and trend analysis.
Prepare survey reports and recommendations for management.
Dashboard Development
Develop and maintain interactive governance dashboards.
Automate recurring reports wherever possible.
Enhance visualization of governance metrics and KPIs.
Support continuous improvement of reporting tools.
KPI Monitoring
Monitor governance KPIs across regions.
Identify deviations and emerging risks.
Prepare performance summaries for management reviews.
Support governance review meetings with analytical insights.
Process Improvement
Identify opportunities to improve governance reporting processes.
Recommend automation and standardization initiatives.
Support implementation of reporting and analytics improvements.
Governance Operations Support
Support day-to-day IT Governance activities as assigned by the Regional IT Governance team.
Assist in coordinating governance initiatives, meetings, and follow-up activities across regional stakeholders.
Support preparation of governance documentation, presentations, and communication materials.
Contribute to continuous improvement initiatives, governance process enhancements, and special projects.
Learn and gradually support broader IT Governance operational activities based on business needs and individual development.
Technical Skills
Mandatory
Advanced Microsoft Excel
Pivot Tables
Power Query
Advanced formulas
Charts
Microsoft Power BI
Microsoft PowerPoint
Microsoft Word
Preferred
Power Automate
Power Apps
SQL
SharePoint
Python for reporting automation
Basic understanding of AI-assisted reporting tools
Knowledge
Preferred understanding of
IT Governance
KPI Reporting
Data Visualization
Dashboard Development
IT Project Reporting
Process Improvement
COBIT (preferred)
ITIL (preferred)
Competencies
Strong analytical thinking
Excellent numerical ability
High attention to detail
Problem-solving mindset
Strong written and verbal communication
Presentation skills
Stakeholder management
Time management
Ability to work independently
Continuous improvement mindset
Key Del .
