Senior DevOps / GCP Engineer US Support (Guindy)

Senior DevOps / GCP Engineer US Support Location: Chennai, India Employment: Full-time Experience: 5+ years Working Hours: US business hours / India night shift About the Role We are looking for an experienced Senior DevOps / GCP Engineer to join our Chennai team and help us operate, support and improve our production platform as we continue to grow in the United States. The primary focus of this role is DevOps, Google Cloud Platform (GCP), platform reliability and production support during US business hours. You do not need to be an experienced full-stack developer. Python and backend development experience are an advantage, but not mandatory at the time of joining. However, this is a hands-on engineering role. The successful candidate must be willing to learn our Python/backend stack and progressively become comfortable troubleshooting issues across both infrastructure and application layers. Key Responsibilities - Manage, monitor and improve our Google Cloud Platform (GCP) infrastructure. - Maintain and improve CI/CD pipelines and deployment processes. - Manage Linux, Docker/containerized applications and cloud services. - Monitor production systems, logs, alerts and infrastructure health. - Investigate and resolve production incidents during US support hours. - Perform root-cause analysis and implement preventive improvements. - Improve platform reliability, scalability, backup and recovery. - Automate repetitive infrastructure and operational tasks. - Support secure cloud infrastructure and our technical requirements around HIPAA compliance. - Work closely with engineering teams in India, Europe and the United States. - Gradually learn and contribute to our Python/backend services for production troubleshooting and support. Must-Have Skills - Strong hands-on DevOps / Cloud Infrastructure experience. - Good practical experience with Google Cloud Platform (GCP). - Linux administration. Docker / containerized applications. - CI/CD pipelines and deployment automation. - Monitoring, logging and alerting. - Cloud networking and security fundamentals. - Experience troubleshooting real production systems. - Git and modern software-development workflows. - Positive communication and problem-solving skills. - Willingness to regularly work US business hours / India night shift. Python & Backend Preferred, Not Mandatory Experience with the following is an advantage: - Python - REST APIs and backend services - PostgreSQL or other relational databases - Backend debugging and troubleshooting - Application performance investigation - Basic JavaScript/TypeScript or frontend troubleshooting Candidates without strong Python/backend experience are still encouraged to apply. However, willingness to learn Python and our backend architecture is required. Over time, we expect the person in this role to be able to investigate production issues across both infrastructure and application layers. Nice to Have - Terraform / Infrastructure as Code - Kubernetes / GKE - PostgreSQL - Redis - Observability platforms - AWS or other cloud platforms - Security/compliance experience - Experience working in HIPAA-regulated environments - Previous experience supporting US customers or engineering teams What We're Looking For We're looking for someone who takes ownership of production systems. You should be comfortable investigating problems independently, communicating clearly during incidents and following issues through to resolution. We value someone who - Thinks about reliability before problems happen. - Automates repetitive operational work. - Can troubleshoot systematically under pressure. - Is willing to learn beyond their current technical specialization. - Takes ownership rather than simply escalating problems. - Can work effectively with distributed international teams. Role Priority Primary: DevOps + GCP Critical: Production Support + US-hours availability Expected Growth: Python + Backend troubleshooting Nice to Have: Full-stack/frontend knowledge Experience: 5+ years relevant experience preferred. Strong hands-on production experience, problem-solving ability and willingness to learn are more important than matching every technology listed above. Compensation: From 800,000.00 per year Ability to commute/relocate - Guindy, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): - How many years of relevant work experience do you have for this role - What is the name of your current or most recent company - What is your current annual CTC - What is your expected annual CTC - What is your current notice period - This position strictly requires working night shifts. Are you willing and available to work night shifts on a regular basis Work Location: In person .