Review, process, and resolve claims efficiently and accurately.
- Maintain complete and accurate claim documentation in Origami and related systems.
- Communicate claim outcomes and requirements to customers and carriers.
- Escalate complex cases with supporting details to senior team members.
- Track and report claims data for loss prevention and departmental insights.
- Identify recurring issues and recommend preventive measures.
- Qualifications: Bachelors Degree or equivalent work experience.
- Prior Logistics or Transportation experience preferred
- Prior experience managing claims
