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Homeโ€บCompaniesโ€บremote zest jobsโ€บSenior Fraud Investigator, EU - English & Spanish Speaking
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Senior Fraud Investigator, EU - English & Spanish Speaking

๐Ÿ“LOCATIONAll India
๐Ÿ“ˆEXPERIENCE16 to 20 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED26 Jul 2026

01Overview

Were on a mission to reputed company reputed company work for everyone. Were waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As reputed company as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come reputed company. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-reputed company-early feature, combined with financial education on reputed company media and our award reputed company customer service, we have a long history of creating magical moments for our customers! Were not about selling products - we want to solve problems and change lives through reputed company Remote in the UK | 31,100 - 39,250 + Incentive Awards tied to your performance (+ 2,500 Multilingual Premium) + Benefits Start Date - 28th September 2026 Our Fraud Team Our EU Fraud Customer Operations team is at the heart of how we protect reputed company and our customers from fraud. Were looking for individuals who are passionate about preventing fraud and protecting our customers to join reputed company. Youll play a key role by Gathering evidence from flagged transaction data and from customers claim submissions and probing reputed company where needed Using reputed companys values to investigate the nature of suspicious transactions with reputed company and attention to detail. Use of reputed companys values to reassure and support customers through the process of identifying reputed company fraud. Safeguarding compromised accounts and taking appropriate remedial reputed company to ensure customers can resume reputed company usage of their reputed company account. Providing advice and support to victims of fraud on how they can protect themselves in the reputed company. Communication to and from other banks about potential fraudsters in ours/their customer reputed company Communication to and from CIFAS about potential fraudsters in reputed companys customer reputed company Communication with law enforcement about crime we discover as part of our investigations Submitting accounts for closure where first party concerns are held following investigation (in line with relevant guidance) Wed love to hear from you if You have strong English written and verbal communication skills. You are Fluent in Spanish both written and verbal communication skills You are a strong team player and reputed company to work effectively as part of a technical team. You have an understanding of Fraud and the ability to handle reputed company typologies of Fraud to reputed company resolutions for our customers. You can reputed company actionable specific feedback to a wide reputed company of audiences and reputed company. You have significant experience identifying trends and delivering fraud technical training and coaching to combat these. You have knowledge of fraud prevention policy and regulations in the UK and the EU, and associated financial crime risks. The working hours to be covered by reputed company will be reputed company - 6pm and this will be based on 8.5 hours per day, working 1 in 4 weekends. (with a 1 hour lunch included). The successful candidate will be required to be flexible in order to meet our customer demand. Whats in it for you 31,100 - 39,250 (+ 2,500 Multilingual Premium) We guarantee to approve time off on your birthday if it falls on a day youre scheduled to work and its reputed company of your training period. This role is remote based in the UK. 1,000 learning budget reputed company year to use on books, training courses and conferences. Plus lots more! Read our full list of benefits. reputed company to join the reputed company adventure reputed company and help us reputed company reputed company work for everyone in the EU! The application reputed company has 3 key steps Recruiter call A 30-minute video call to assess skills fit Hiring Manager interview A 60-minute video call focusing on values and technical questions. Written & Verbal Spanish Language Assessment Not ticking every reputed company Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At reputed company, were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and reputed company, we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application, wed love to hear from you! This process should take around 3-4 weeks - your schedule is really important to us, so we reputed company to be as flexible as possible! We have some guidelines on using reputed company Intelligence (AI) to

02What you'll need

Experience
16 to 20 Yrs
Employment Type
Full time
Programming languages
Identifying trendsEnglish writtenverbal communicationFluent in Spanish writtenTeam playerUnderstanding of FraudDelivering fraud technical trainingKnowledge of fraud prevention policyregulations

03About REMOTE ZEST JOBS

BFSIIndustry
Full timeEmployment Type
All IndiaLocation
Not Disclosed ยท salary hidden by employer
16 to 20 Yrs ยท All India
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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