01Overview
Senior HR Manager HR Operations, Compliance & People Programs Location: Pune, Maharashtra (Preferred) or Kolkata, West Bengal
Employment Type: Full-Time
Work Schedule: Monday Friday | 2:00 PM 11:00 PM IST | 12:00 PM 9:00 PM IST
About the Role The Senior HR Manager will lead the development, standardization, governance, and continuous improvement of HR operations across the organization. This role serves as the primary owner of HR operations, compliance, policies, documentation, employee lifecycle management, performance management, compensation administration, employee relations, training, audits, and recruitment operations governance.
This is a hands-on leadership role requiring direct ownership of policies, procedures, templates, HR programs, training materials, KPI frameworks, onboarding programs, compliance documentation, and operational processes while leading and developing the HR team.
Key Responsibilities Lead day-to-day HR operations and multi-location HR administration Manage employee lifecycle programs from onboarding through separation Develop and maintain HR policies, procedures, documentation, templates, and SOPs Ensure compliance with applicable statutory and labor regulations Conduct HR audits and compliance reviews Manage payroll-related administration and compensation documentation Develop and maintain KPI frameworks and performance management programs Establish training, leadership development, compliance, and awareness programs Lead employee relations, investigations, disciplinary processes, and grievance resolution Govern recruiting processes, ATS compliance standards, recruiter KPI frameworks, and recruiting SOPs Develop HR dashboards, reports, and analytics for leadership Support multi-location expansion and HR infrastructure development Lead, coach, mentor, and develop HR and recruiting teams Required Qualifications Bachelor's Degree in Human Resources, Business Administration, Management, Commerce, Psychology, or related discipline 10+ years progressive HR experience Minimum 5 years managing HR teams Experience supporting organizations with 50 500 employees Experience building HR processes and programs from the ground up Experience creating HR policies, procedures, employee handbooks, and documentation Experience conducting HR audits and compliance reviews Experience managing employee relations and disciplinary matters Experience managing onboarding, offboarding, and employee lifecycle programs Experience implementing performance management systems Preferred Qualifications MBA in Human Resources PGDM in Human Resources Professional HR Certifications Required Experience HR Operations Compliance & Governance Employee Lifecycle Management Performance Management Employee Relations HR Audits Highly Preferred Experience IT Staffing US Staffing Exposure IT Services Technology Consulting Multi-location HR Management Offshore Recruiting Organizations CEIPAL ATS or similar ATS platforms Technical Skills HR Process Design, HR Documentation, Employee Lifecycle Management, Performance Management, HR Audits, Compliance Management
Compliance Skills EPFO, ESIC, Professional Tax, Shops & Establishment Compliance, POSH Compliance, Payroll Compliance
Systems & Tools CEIPAL ATS (Preferred), HRIS Platforms, Microsoft Office Suite, Advanced Excel, Document Management Systems
Soft Skills Leadership, Communication, Policy Drafting, Organization, Attention to Detail, Problem Solving, Critical Thinking, Conflict Resolution, Coaching, Mentoring, Documentation
Team Leadership Responsibilities Lead, coach, mentor, develop, and manage HR Executive, HR Recruiting Lead, and Recruiting Team through the Recruiting Lead.
Why Join Us Opportunity to build and shape a growing HR organization Direct exposure to executive leadership Lead HR operations across multiple locations Drive process improvements and organizational development Support the scaling of a staffing and consulting business Build long-term HR infrastructure and people programs Compensation Competitive compensation based on experience, qualifications, and industry background. .
