01Key Responsibilities
- Apply SRE principles (SLIs/SLOs, alert quality, incident reduction) across Infrastructure Operations.
- Use working knowledge of VDI and VSI environments and infrastructure platforms to interpret health and performance signals from VMware Aria Operations.
- Diagnose cross-platform incidents, including:
- VMware v Sphere / ESXi / v Center
- Horizon components (brokers, agents)
- Log Analytics
- Windows & Linux workloads
- Appliance based workloads
- Translate infrastructure signals into:
- Actionable metrics and alerts
- Observability pipelines (APIs, exporters, telemetry flows) into Data Mart
- Platform-level insights for SRE consumption
- Development of AI Based resolution with strong automated based approaches.
- Partner with SRE / Operations teams to:
- Eliminate false positives and alert noise
- Improve dashboard accuracy and usability
- Drive proacti .
