01Requirements
Bachelors (Full time from accredited institution)
Experience: 8+ years of total experience and a minimum of 4 years of relevant experience.
Technical Skills:
Senior D&T; Intelligent Automation Engineer (Agentic Ai):
- Python, Agentic/AI Automation, Automation Anywhere/ServiceNow Development, LangChain/RAG/MCP, RPA
- Proven experience owning delivery of technical automation programs end to end, covering planning, tracking, risk, dependencies, and stakeholder management. Generic project management without hands-on technical delivery is not a substitute
- A solid technical background in Intelligent Automation, with hands-on experience in at least one enterprise automation platform such as Automation Anywhere A360 or ServiceNow App Engine. Depth in both is not required.
Senior D&T; Intelligent Automation Engineer (ServiceNow):
- Expert in ServiceNow App-Engine Low Code/No Code development or Customer service Management experience: Client Side and Server-Side Scripting i.e. Catalog Client Script, Business Rules, Script Actions, Script Includes, and UI policies, Flow Designer, Actions and Sub-actions, ServiceNow Portal, Widgets, HTML, CSS, JavaScript, JSON, XML, and REST APIs.
- Exposure to Microsoft Power Platform, including Power Automate flows and PowerApps, is required
PREFERRED QUALIFICATIONS
- Hands-on experience across more than one automation platform, for example both Automation Anywhere and ServiceNow.
- Practical experience designing agentic solutions with frameworks or patterns such as LangChain, RAG, or MCP.
- Experience with intelligent OCR or document processing, integrating Microsoft 365 or Power Platform, DevOps tooling and CI/CD familiarity.
- Understanding of: Other ServiceNow modules like CSM, ITSM, SAM, Agentic AI, Gen AI, Python AI Libraries, Cloud technologies like GCP/Azure/AWS, DevOps and ML Ops.
ELIGIBILITY
Applicants must meet minimum age qualifications in the country in which the job is located. .