Senior Lead Specialist- Talent Acquisition Technical Specialist

Partner with TA, HR, HRIS, IT, and vendors to understand objectives, align priorities, and serve as a liaison for recruiting technologies. Elicit, document, and translate business requirements/user stories; perform process mapping and recommend optimizations/automation. Manage TA technology ecosystem (e.g., ATS, CRM, career site/portal, VMS, LinkedIn, AI/chatbots) in partnership with internal teams and vendors. Plan and execute testing (UAT, regression, smoke), assess release impacts, and coordinate deployment and communications. Develop and maintain documentation (BRDs, process flows, SOPs, job aids, test scripts, change logs) with proper version control and audit readiness. Build dashboards/reports, analyze data to identify trends and insights, and communicate findings to stakeholders and leadership. Lead initiatives end-to-end: scope, plan, track, and deliver projects; manage risks/issues/changes and ensure timely, quality outcomes. Prioritize work based on regulatory, financial, and customer impact; escalate and resolve blockers swiftly. Define and execute the TA technology training strategy and roadmap with HRIS/TA leadership. Create and govern training assets (role-based curricula, QRGs, SOPs, e-learning/microlearning, FAQs, troubleshooting guides). Deliver and scale enablement (live virtual/in-person sessions, office hours, self-paced modules, train-the-trainer) for end users across regions/roles.

Measure and improve adoption and proficiency using feedback and metrics (attendance, retention, time-to-proficiency, ticket volumes, usage analytics). Collaborate with stakeholders to understand business needs and objectives. Gather and analyze data from multiple sources to identify trends, patterns, and insights. Develop reports, dashboards, and visualizations to communicate findings and recommendations. Conduct business process analysis and recommend process improvements and optimizations. Define and document business requirements for new initiatives or projects. Work with HRIS and IT teams to translate business requirements into technical specifications. Support project management activities, including project planning, tracking, and reporting. Provide ongoing support and training to end users on business intelligence tools and systems. Stay up-to-date with industry trends and best practices in business analysis and data analytics. Design, deliver, and scale role-based training for end users and stakeholders (live, virtual, and self-paced) to drive adoption of BI/TA systems, new features, and best practices. Build and maintain training assets and knowledge base content (SOPs, quick reference .