01Overview
Key Responsibilities :
- Lead end-to-end process assessment, redesign, and optimization initiatives across operational functions.
- Analyze operational data, management information, and performance metrics to identify improvement opportunities.
- Develop future-state process models and recommend solutions to enhance efficiency, effectiveness, and control environments.
- Partner with business leaders, SMEs, and cross-functional teams to drive transformation programs.
- Facilitate process workshops, stakeholder discussions, and solution design sessions.
- Identify automation opportunities and support implementation of digital solutions.
Experience Required :
- 11+ years of experience in Process Transformation, Business Excellence, Process Consulting, Operational Excellence, or Continuous Improvement.
- Experience in Banking, Financial Services, Consulting, Shared Services, or Global Capability Centers.
- Strong understanding of process re-engineering, process improvement methodologies, and operating model design.
- Experience conducting process assessments, gap analysis, and stakeholder workshops.
- Exposure to automation initiatives, digital transformation, or process mining projects. .
