01Overview
KEY RESPONSIBILITIES
1. End-to-End Process Study & Mapping
- Conduct a comprehensive diagnostic of the contract-to-revenue lifecycle, including deal structuring, order management, billing, collections, and revenue recognition
- Document current-state process flows (As-Is) using structured process mapping methodologies
- Identify control gaps, data quality issues, manual touchpoints, and handoff failures across functions
- Benchmark internal processes against industry best practices and peer companies
2. Process Improvement & Optimization
- Design and implement To-Be process flows that reduce cycle time, eliminate redundancy, and improve accuracy across the C2R value chain
- Drive standardization of contract terms, billing templates, revenue schedules, and reporting outputs
- Partner with business and functional stakeholders to prioritize and execute improvement initiatives with measurable KPIs (e.g., DSO reduction, billing cycle time, error rate, forecast accuracy, reducing close time)
- Lead root cause analysis on revenue leakage, mis-billing, and delayed recognition scenarios
3. Automation & Technology Enablement
- Identify and scope automation opportunities across manual, repetitive FP&A; and accounting workflows including contract data extraction, billing runs, revenue waterfall generation, and reporting
- Partner with Technology/IT teams to evaluate and deploy RPA, workflow automation, ERP enhancements (SAP, Oracle, Salesforce CPQ, etc.), and BI tools
- Build scalable financial models and automated dashboards that replace Excel-heavy manual processes
- Drive adoption of automation tools within the FP&A; team through training, documentation, and change management
4. Internal Controls & Audit Readiness
- Design and implement a robust internal control framework across the C2R process including SOX-relevant controls where applicable
- Ensure completeness and accuracy of revenue recognition in compliance with USGAAP
- Maintain a controls repository, RACI, and process documentation to support internal and external audits
- Proactively address audit findings, coordinate management responses, and track remediation actions to closure from a process /system perspective
QUALIFICATIONS & EXPERIENCE
Education
- Chartered Accountant (CA) | MBA (Finance) from a reputed institution | CPA / CFA
- Certifications in process improvement (Six Sigma Green/Black Belt, Lean) or data/analytics tools are a plus
Total Experience
- 1015 years of progressive experience in FP&A;, Revenue Finance, Business Finance, or a mix of Finance + Operations/Consulting
Must-Have Experience
- Demonstrated experience in studying and improving Contract-to-Revenue or Order-to-Cash processes
- Hands-on exposure to revenue recognition standards
- Experience designing or working within internal control frameworks (SOX)
- Track record of leading process improvement or transformation initiatives with measurable outcomes
- Experience working in a cross-functional environment collaborating with Sales, Legal, RevOps, Tech, and Audit
Positive-to-Have Experience
- Prior exposure to automation tools RPA (UiPath, Automation Anywhere), BI platforms (Power BI, Tableau), or ERP systems (SAP, Oracle, NetSuite)
- Experience in tech, SaaS, subscription, or services businesses where complex revenue models exist
- Prior Big 4 / consulting background followed by industry experience is highly valued
- Experience presenting to Sr Leadership Team
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
. .
