01Overview
Lead end-to-end global COE transition programs.Exposure to multi-geo stakeholders.
About Our Client
Our client is a global leader in human capital consulting and outsourcing solutions, helping organizations optimize workforce performance, benefits administration, and HR operations. With a strong global delivery footprint and mature Shared Services model, They partners with leading enterprises to drive transformation, efficiency, and employee experience.
Job Description
Lead end-to-end transition lifecycle including due diligence, scope finalization, KT planning, ramp-up, hypercare, and go-liveManage global process migrations into Shared Services / GBS across business operationsDefine and track transition plans, governance frameworks, RAID logs, and status reportingPartner with COEs, delivery teams, and global stakeholders to ensure alignment and executionDrive knowledge transfer sessions, SOP documentation, and process standardizationEnsure risk mitigation, issue resolution, and adherence to timelines and SLAs during transition phasesLead stakeholder communication and reporting to senior leadership
The Successful Applicant
A successful Senior Manager/Manager - Transitions should have:
10-15 years of experience in Shared Services / GBS / BPO environmentsProven experience in end-to-end transition managementExperience managing global transitions across multiple geographies (US, EMEA, APAC)Hands-on expertise in transition governance, trackers, SOPs, and stakeholder managementAbility to work with COEs and cross-functional teams to drive execution
What's on Offer
Exposure to large-scale, high-impact global transition programsCollaborative and dynamic work environment with strong career growth in GBS and transformation roles
If you are looking to advance your career in the insurance industry and have the skills for a Senior Manager/ Manager- Transitions role, we encourage you to apply today! .