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Homeโ€บCompaniesโ€บMuthoot Fincorp Limitedโ€บSenior Manager - Collections and Recovery Operations
MF

Senior Manager - Collections and Recovery Operations

๐Ÿ“LOCATIONChennai
๐Ÿ“ˆEXPERIENCE5 to 9 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED25 Jul 2026

01Overview

SENIOR MANAGER-COLLECTION-TAMILNADU Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets. Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow up discipline. Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks. Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions. Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards. Handle escalated cases, negotiate settlements, and ensure customer-focused yet effective recovery resolutions. Manage and supervise collection teams & agencies, ensuring ethical practices, performance monitoring, and adherence to SOPs. Coordinate legal and repossession activities, including notices, arbitration, repossessions, storage, and auction processes. Conduct regular field audits and branch visits to evaluate operational gaps, verify documentation, and strengthen process compliance. Prepare and review MIS reports, providing leadership with insights on regional performance, risk areas, and improvement strategies.It is a Full Time Accountant job for candidates with 5 - 6+ years Experience.More about this Senior Manager - Collections and Recovery Operations jobPlease go through the FAQs to get all answers related to the given Senior Manager - Collections and Recovery Operations jobWhat qualifications and experience are required for this Senior Manager - Collections and Recovery Operations position Ans : Candidates should have All Education levels with 5-7 years of experience. What is the salary and job type for this role Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This Senior Manager - Collections and Recovery Operations job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Maraimalai Nagar, Chennai. How many openings are available for this position Ans : There is 1 opening available for this position. Is this job open for all genders Ans : Yes, this Senior Manager - Collections and Recovery Operations job is open for both male and female candidates. Where is this job located Ans : This Senior Manager - Collections and Recovery Operations job is located in Maraimalai Nagar, Chennai. Why should you apply for this Senior Manager - Collections and Recovery Operations job Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available. .

02What you'll need

Experience
5 to 9 Yrs
Employment Type
Full time
Programming languages
CollectionsRecovery OperationsKYCComplianceNegotiationSupervisionLegalKPIsNPARepossession

03About MUTHOOT FINCORP LIMITED

BFSIIndustry
Full timeEmployment Type
ChennaiLocation
Not Disclosed ยท salary hidden by employer
5 to 9 Yrs ยท Chennai
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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