01Key Responsibilities
1. Vendor Management:
- Develop and maintain strong relationships with near shore vendors to maximize sales performance.
- Collaborate with vendors on sales strategies, promotions, and product offerings to meet revenue targets.
- Conduct regular performance reviews and provide feedback to vendors on sales metrics and growth opportunities.
2. Sales Strategy Development:
- Create and implement sales strategies tailored to the EU region, leveraging vendor capabilities to drive growth.
- Identify new business opportunities and develop sales initiatives that capitalize on market trends and customer needs.
3. Revenue Target Achievement:
- Set and communicate clear revenue targets for each vendor; track performance against targets and report on progress.
- Analyze sales data and market trends to forecast revenue and adjust strategies accordingly.
4. Team Leadership:
- Lead and mentor a team of sales professionals, providing guidance and support to achieve collective goals.
- Foster a high-performance sales culture that encourages accountability, collaboration, and continuous improvement.
5. Cross-Functional Collaboration:
- Work closely with marketing, product development, and customer support teams to ensure alignment in sales strategies and execution.
- Collaborate with other regional sales managers to share best practices and drive overall company growth.
6. Reporting and Analysis:
- Prepare regular reports on vendor performance, sales forecasts, and market insights for senior management.
- Utilize CRM tools and analytics to track sales activities and identify areas for improvement.
Qualifications
- Bachelors degree in Business Administration, Marketing, or a related field; MBA preferred.
- 6+ years of experience in sales management, with a focus on vendor relationship management and near shore sales.
- Experience working with remote sales teams.
- Understanding and sensitivity to cultural differences that affect communication styles and work practices to foster effective collaboration.
- Strong project management skills.
- Proven track record of meeting or exceeding sales targets, preferably in the North American market.
- Strong analytical skills with the ability to interpret sales data and market trends.
- Excellent communication and negotiation skills, with the ability to build strong relationships with vendors and internal stakeholders.
- Experience in managing teams and driving performance in a fast-paced sales environment.
- Proficiency in CRM software and sales analytics tools.
- Willingness to work night shifts to align with European business hours.
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal chance for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. .
