01Key Responsibilities
Manage marketing campaign data file processing for specific SYF clients Provide consultative input to internal process owners and client teams on best practices for file selection, targeting and segmentation within fulfillment campaign validation Work with internal and external partners on the execution of campaign files including defining requirements, managing deliverables and auditing fulfilment campaign files Develop process improvements within the fulfilment campaign data file validation process Subject matter expertise in fulfilment campaign validation tools, SYF data warehouses, segmentation reporting, suppression exclusions and file outputs Ensure all fulfilment campaign file validation process controls are followed and file outputs are completed in a compliant manner according to SYF guidelines Required Skills/Knowledge: Bachelor's degree and a minimum of 1 years of experience between performing analytics, or in lieu of a degree, 3 years of like experience in analytics. 1 years of Reporting experience using SAS, SQL and other comparative database languages 1 years with database marketing experience within financial services focusing on client lifecycle/acquisition management Self-starter with ability to deal with ambiguity, should be able to do multi-tasking with time management Minimum 1 years of SAS/SQL, Python/R and building BI reports Minimum 1 years of experience with Tableau to build data visualizations. Minimum 1 years of experience with Microsoft Office (Word, Excel, PowerPoint, and Visio). It is essential to explore the capabilities of Generative AI and to be open to implementing changes that leverage this technology.
Strong communications skills Desired Skills/Knowledge: 1-2 Years of experience in financial institutions Previous experience maintaining customer/client/vendor relationships Strong problem-solving skills & attention to detail Proven ability to manage, execute and validate fulfilment campaigns in a detail-oriented environment Demonstrated ability to develop and implement new procedures/programs Experience in using the FDR tools like Document direct and Document analyzer, model building, FD document direct is an added advantage Eligibility Criteria: Bachelor's degree and a minimum of 1 years of experience between performing analytics, or in lieu of a degree, 3 years of like experience in analytics.
Work Timings: 12PM to 9 PM IST This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is .
