01Overview
Do you want your voice heard and your actions to count
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worlds leading financial groups. Across the globe, were 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worlds most trusted financial group, its part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Position details The Senior Middleware Operations & SRE Engineer is responsible for the strategic engineering, operational management, and continuous improvement of the Bank's middleware platforms across the APAC region. The role provides technical leadership for enterprise middleware technologies, ensuring secure, resilient, scalable, and highly available platforms that support critical business applications and services.
The incumbent will drive platform standardization, automation, operational excellence, and service reliability while ensuring compliance with MUFG's technology, cybersecurity, risk, and regulatory requirements. Working closely with application teams, infrastructure engineering, security, architecture, and regional technology stakeholders, the role will lead the design, implementation, and support of modern middleware platforms, including containerized and cloud-enabled environments.
Key Responsibilities
Middleware Platform Engineering & Architecture
Lead the architecture, design, implementation, and lifecycle management of enterprise middleware platforms, including:
Red Hat JBoss Enterprise Application Platform (EAP)
IBM MQ (WMQ)
OpenShift Container Platform
Related middleware and integration technologies
Define and maintain middleware reference architectures, standards, and roadmaps aligned with enterprise architecture principles.
Design secure, scalable, resilient, and high-performing middleware solutions supporting critical banking services.
Evaluate emerging technologies and recommend platform enhancements that improve reliability, operational efficiency, and business agility.
Develop and maintain architecture documentation, technical standards, operational procedures, and knowledge repositories.
Support modernization initiatives including containerization, cloud adoption, platform automation, and infrastructure transformation programs.
Site Reliability Engineering (SRE) & Operational Excellence
Drive SRE practices focused on platform reliability, observability, availability, and service resiliency.
Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational health metrics.
Establish proactive monitoring, alerting, event correlation, and performance analytics frameworks.
Lead root cause analysis (RCA) activities and ensure effective remediation of recurring incidents and operational risks.
Implement automation and self-healing capabilities to improve system reliability and reduce operational overhead.
Support continuous service improvement initiatives through reliability engineering and operational analytics.
Middleware Operations & Service Management
Manage day-to-day operations of middleware platforms across Development, UAT, DR, and Production environments.
Oversee middleware deployments, upgrades, migrations, capacity expansion, and platform refresh activities.
Ensure platform stability through proactive monitoring, performance management, and operational governance.
Lead incident, problem, and change management activities in accordance with ITIL and organizational standards.
Partner with application support, infrastructure, network, database, and security teams to resolve complex technical issues.
Ensure operational readiness and supportability of new platform deployments and technology initiatives.
Performance Engineering & Capacity Management
Lead performance tuning and optimization initiatives across middleware environments.
Analyze application and messaging workloads to identify bottlenecks and optimize throughput, latency, and resource utilization.
Perform trend analysis and forecasting to support capacity planning and infrastructure scalability. .
