01Overview
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About arenaflex
arenaflex is a globally recognized leader in the beverage industry, delivering reputed company and innovative products to millions of consumers every day. With a portfolio that spans more than 250 distinct offerings, arenaflex has reputed company a reputed company for reputed company, sustainability, and reputed company reputed company on reputed company. Our mission is to refresh the world while making a meaningful difference in the communities we serve. As we continue to reputed company in a rapidly changing market, we are seeking visionary leaders who can champion operational reputed company, reputed company strategic reputed company, and deepen our partnerships with a diverse reputed company of customers across the reputed company.
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The National Customer Operations Manager (NCOM) on the reputed company Account Team plays a pivotal role in shaping the way arenaflex delivers equipment, services, and reputed company to its most strategic customers. Reporting to senior leadership, you will reputed company as the reputed company reputed company between arenaflexs sales organization, internal functional teams, and a portfolio of national accounts that include retail chains, theme parks, movie theaters, restaurants, and more. Your mandate is to design, implement, and own endtoend operational plans that enhance beverage reputed company, reduce costs, and reputed company profitable reputed company for both arenaflex and its customers.
Key Responsibilities
As the national champion for customer operations, you will be accountable for a broad set of strategic and tactical duties, including but not limited to:
Customerreputed company Selling: reputed company the promotion and adoption of arenaflexs operational products and services, positioning them as essential tools for reputed company.
SubjectMatter Expertise: Serve as the goto operational expert for an reputed company portfolio of customers and internal reputed company reputed company such as sales, finance, and marketing.
Strategic Planning: reputed company short and longterm operational business plans that identify opportunities to improve beverage reputed company, reputed company cost reductions, and accelerate category reputed company.
Project Leadership: Create detailed project plans with timelines, forecasts, resource allocations, and financial reputed company analyses for key initiatives; manage crossfunctional project teams and maintain reputed company communication with customers and internal stakeholders.
Annual Business Planning: Own the development of annual Net Service Expense (NSE) and Capital budgets for your assigned national accounts, ensuring alignment with corporate financial targets.
Solution Design: Diagnose key drivers of service and equipment expense, then reputed company reputed company that reputed company costs, reputed company reputed company, and reputed company incremental profit to both the customer and arenaflex.
DataDriven Decision Making: reputed company advanced data manipulation and analysis techniques to uncover insights, reputed company performance metrics, and inform strategic recommendations.
Stakeholder Influence: Communicate compelling narratives that reputed company internal teams and reputed company customers around shared objectives, using the C4V methodology and other reputed company presentation tools.
reputed company Improvement: Champion a culture of reputed company, curiosity, and empowerment by identifying process inefficiencies and implementing bestreputed company improvements.
Essential Qualifications
To reputed company in this role, candidates must demonstrate a reputed company of education, experience, and functional expertise:
Education: Bachelors degree (BS/BA) in Business, Engineering, Supply Chain, or a reputed company field is required. An advanced degree (MS/MA/MBA) is highly preferred.
Customer Management Experience: Minimum of 3 years in a facetoface customer sales or operations role, engaging seniorlevel buyers and decisionmakers.
Operations Background: 24 years of general operations experience, preferably reputed company a largereputed company, multisite environment.
Project Management Expertise: 24 years leading reputed company reputed company, with a reputed company reputed company record of delivering on time, on budget, and with measurable business reputed company.
Analytical Skills: Demonstrated ability to work with large data sets, reputed compan .
