01Key Responsibilities
- Perform appropriate level of stakeholder management across IT and clients
- Serve as highest project internal escalation level
- Ensure projects are aligned to and deliver against the Business objectives
- Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives
- Ensure maintaining Data confidentiality
- Contribute to the yearly IT Roadmap ensuring that project costings and estimates are as accurate as possible
- Work with Business representative to ensure alignment of delivery with Business demand
- Leading the product teams in delivering world class platform solutions
- Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth
- Acquire, groom and retain talent pertaining to the platform
- Motivate and lead a team of professionals
- Promoting diverse culture while sourcing talent
- Enable National leadership initiatives through grooming the right talent
Skills & Experience:
- Bachelors or Masters degree in Computer Science, Information Technology, Engineering, or related discipline
- Relevant certifications in Payments, Banking Technology, Agile, PMP, ITIL, or Cloud technologies are an advantage
- Experience working in large banks or financial institutions within UAE, GCC, or India preferred
- 15+ years in banking technology and payment platforms
- Own and manage end-to-end payment platforms across the bank
- Lead payment platform strategy, architecture, operations, and modernization initiatives
- Manage payment systems supporting domestic and international payment processing
- Handle integrations with Central Bank clearing systems and payment networks
- Drive delivery and support for payment products including RTGS, IMPS, NEFT, SWIFT, ACH, WPS, and other regional payment clearing systems
- Ensure platform stability, scalability, security, resilience, and regulatory compliance
- Coordinate with business, operations, risk, compliance, infrastructure, cybersecurity, and vendor teams
- Lead large technical and functional teams and foster a high-performance culture
- Manage vendors, implementation partners, and third-party payment product providers
- Define platform roadmap, budget planning, capacity management, and resource planning
- Ensure SLA adherence, incident management, disaster recovery readiness, and operational excellence
- Support digital transformation initiatives and cloud/platform modernization where applicable
- Drive continuous improvement, automation, and innovation across payment operations
- Provide leadership during audits, regulatory reviews, and compliance assessments
- Strong experience in banking payment systems and payment hub platforms
- Hands-on knowledge of domestic and international payment processing
- Experience with Central Bank clearing integrations in India and UAE markets
- Good understanding of RTGS, IMPS, NEFT, SWIFT, ACH, WPS, card payments, and ISO 20022 standards
- Experience with enterprise integration platforms, APIs, middleware, and microservices architecture
- Knowledge of high-availability systems, disaster recovery, and enterprise security standards
- Understanding payment regulations, compliance, AML, screening sanctions, and operational risk
- Experience in managing large-scale production environments and mission-critical systems
- Exposure to Agile, DevOps, ITIL, and enterprise governance frameworks
- Strong leadership .
