01Overview
Customer Support Executive NIGHT SHIFT (Inbound Voice)
Location
Salt Lake, Sector V, Kolkata (On-site with free cab drop service)
Shift & Schedule
Night Shift aligned with U.S. time zones Days Off: Fixed weekends Saturday & Sunday off Schedule: Monday to Friday workweek
About the Role
Handle inbound voice calls from U.S. Healthcare service/customersno sales, no targets. Resolve queries professionally and accurately, ensuring timely issue resolution. Listen actively, empathize, and provide clear, personalized support.
Requirements
Strong communication skills in English (verbal & written), preferably US accent-neutral. Minimum 12th pass; graduation or diploma is a plus. Comfortable working night shifts in U.S. time zones. Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits
Gross Salary: 19,00023,000 per month Travel Allowance Subsidized Meals Free Cab Drop after night shift Attendance Bonus: 1,000 per month Annual Performance Bonus: Up to 15,000 PF & ESI coverage
Interested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details .
