Role Overview
As a Senior Product Manager at Finastra, you will be responsible for managing the life cycles of assigned products or services to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. Your key focus will be on business case development, market research, development of product marketing strategies, advertising, promotion, and strategies associated with new and existing products.
Key Responsibilities
- Gain a deep understanding of the customer experience, identify and fill product gaps, generate new ideas that grow market share, and drive growth.
- Manage the entire product lifecycle from strategic planning through go-to-market.
- Identify product market opportunities through market research, customer profiling, needs analysis, market sizing, and competitive analysis.
- Serve as the key contact for product questions and new product ideas from customers, sales, or market research.
- Translate product strategy into recommendations and feature definition to address market opportunities.
- Provide overall direction for product enhancements and general product development requirements.
- Develop and implement methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports, and staff conferences to inform management of the current project status.
- Manage the resolution of escalated customer problems and escalate issues to other departments when needed.
- Develop proper and thorough documentation (internal and external) describing enhancements as appropriate.
- Identify continuous improvement opportunities for Product Management processes.
- Lead product focus groups, user conference sessions, and industry topics.
- Work with the product marketing department to develop effective communication activities and programs including product positioning and collateral development.
- Vendor Management including maintaining a directory of vendors with contact information and other pertinent data as well as analyzing potential future partner relationships.
Qualifications Required
- 10+ years of relevant financial services software experience (support, etc.).
- 7+ years of Financial Industry experience.
- Experience working with project management software application analysis, design, or implementation (knowledge of project management principles).
- Proven track record of product management accomplishments and initiatives with demonstrated success in product launches and end-to-end execution of marketing strategies.
- Consumer lending operations, credit policy, and/or mortgage banking, financial institution product management experience preferred.
Additional Company Details (if applicable):
At Finastra, we are committed to offering a range of incentives to our employees worldwide, regardless of grade. These benefits reflect the values we uphold and include unlimited vacation, hybrid working arrangements, access to well-being programs, medical, life & disability insurance, retirement plans, sustainability initiatives, DEI participation, career development opportunities, and a global recognition program. We strive to create an inclusive environment where everyone feels safe to be themselves and contribute to shaping Finastra's culture.
Role Overview
As a Senior Product Manager at Finastra, you will be responsible for managing the life cycles of assigned products or services to optimize profit and meet client expectations, marketing, financial, and corporate growth objectives. Your key focus will be on business case development, market research, development of product marketing strategies, advertising, promotion, and strategies associated with new and existing products.
Key Responsibilities
- Gain a deep understanding of the customer experience, identify and fill product gaps, generate new ideas that grow market share, and drive growth.
- Manage the entire product lifecycle from strategic planning through go-to-market.
- Identify product market opportunities through market research, customer profiling, needs analysis, market sizing, and competitive analysis.
- Serve as the key contact for product questions and new product ideas from customers, sales, or market research.
- Translate product strategy into recommendations and feature definition to address market opportunities.
- Provide overall direction for product enhancements and general product development requirements.
- Develop and implement methods and procedures for monitoring projects such as preparation of records of expenditures and research findings, progress reports, and staff conferences to inform management of the current project status.
- Manage the resolution of escalated customer problems and escalate issues to other departments when needed.
- Develop proper and thorough documentation (internal and external) describing enhancements as appropriate.
- Identify continuous improvement opportunities for Product Management processes
