01Overview
Looking for candidates with 4 8 years of experience in production support within the banking domain, with exposure to Structured Finance / Lending platforms (e.g., LoanIQ or similar).
Expectations from the role,
- Ensure stability, availability, and resilience of structured finance platforms across front, middle, and back office systems
- Own and manage incidents, service requests, and problem tickets with full accountability for SLA adherence and business impact
- Its L1/L2 support across the application stack (Windows, Unix/Linux, SQL, middleware, APIs, Java-based systems
- Perform deep root cause analysis (RCA) and drive permanent fixes in collaboration with development teams
- Apply strong troubleshooting and analytical skills to resolve complex production issues quickly and effectively
- Drive automation, monitoring improvements, and continuous efficiency gains to reduce manual effort and enhance platform reliability
- Work closely with business and cross-functional teams with transparent ownership and proactive communication
- Demonstrate strong understanding of end-to-end deal lifecycle, including Risk, Accounting, Payments, and settlement flows
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. .
