01Overview
HARMANs engineers and designers are creative, purposeful and agile. As part of this team, youll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, cutting-edge technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, youll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.
Key Responsibilities
Reliability and Performance Management
- Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures for mission-critical SaaS products.
- Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability.
- Continuously optimize system performance and resource utilization across multiple cloud platforms.
- Finetune/Optimize Application performance by analyzing the code, traces and database queries.
Incident Management and Troubleshooting
- Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact.
- Reduce Mean Time to Recover MTTR) through proactive monitoring, automated alerting, and efficient problem-solving techniques.
- Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive measures.
Observability and Monitoring
- Design and implement end-to-end observability solutions across our distributed systems.
- Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, Grafana.
- Create and optimize product status dashboards to provide real-time visibility into system health and .
