01Overview
Role OverviewSenior Specialist Change and Communications Management, Patient Safety
Lead sophisticated change that elevates how medicines are supervised and keeps patients safe across the globe. Work at the intersection of transformation, communications, and collaborator engagement where clarity and adoption drive success. As the lead for Change and Communications in Patient Safety, you will build and implement the change and communications agenda that supports AstraZenecas mandate to reach more patients with new medicines by 2030.
Based in India and operating across hubs, markets, and global teams, you will work closely with Patient Safety and enterprise partners to align priorities, establish understanding, and drive readiness. Your work will turn transformation plans into measurable outcomes that benefit coworkers and, ultimately, safer care for patients.
AccountabilitiesChange Impact Assessment partner with Patient Safety service teams, process leads, training teams, and digital/system teams to assess proposed changes; complete robust impact assessments that surface operational implications across Patient Safety services.Change Planning and Adoption develop and maintain pragmatic change management plans with clear ownership and achievements; drive execution to ensure timely delivery and balanced adoption aligned to service priorities.Collaborator Engagement build positive relationships with leadership and frontline personnel across countries; coordinate collaborators, agree on expectations, and enable business readiness for transformation initiatives.Change Communications lead the creation and delivery of timely, clear, and audiencespecific communications for process, system, organisational, and service changes that drive understanding and action.Strategic and Operational Content develop, refine, and continuously improve communication materials, presentations, and engagement content that support service priorities and transformation activities.Coordinated Enablement collaborate with training, process, and operational teams to ensure communications and supporting materials reflect evolving workflows and frameworks, reinforcing adoption.Channel and Platform Management maintain and improve internal communication channels and platforms, including SharePoint and collaboration spaces; ensure content is current, accessible, and engaging.Analytics and Feedback use feedback and analytics to improve reach, clarity, and collaborator participation; iterate content and channels to maximise impact.Project Delivery Support support Patient Safety projects with planning, collaborator coordination, risk and dependency tracking, and progress reporting; connect delivery to business outcomes and service excellence.Essential Skills and ExperienceBA or BS degree or equivalent.Demonstrated ability to assess and handle the impact of change for teams operating with sophisticated processes and systems.Consistent track record to lead multiple projects/tasks optimally; adaptable and flexible to changing demands.Extensive experience of creating and issuing technical, service, and process communications to internal customer groups.Strong communication skills in Business English, both in writing and speaking.Experience supporting significant business change across different national and business boundaries.Strong ethical, interpersonal and collaborative and influencing skills.Aggressive and confident interacting with individuals at all levels of the organisation including senior leaders.Excellent communication skills, both written and verbal, with the ability to interact effectively with internal and external collaborators across different regions.Ability to work in a team environment / works collaboratively.Desirable Skills and ExperienceExtensive experience in the pharmaceutical, biotechnology, or related industry.Strong background in Pharmacovigilance, Regulatory Affairs, or Safety Quality Assurance.PROSCI trained (or other recognised change management qualification).Experience maintaining websites/SharePoint.Experience creating video and animation content.Why AstraZenecaJoin a highperforming distributed team that powers scientific progress with smart operations and bold thinking. You will collaborate with diverse expertsoften bringing unexpected teams into the same roomto solve complex problems with design thinking, digital innovation, and datadriven decisions. We combine ambition with support, valuing kindness alongside high standards, and we work at pace while keeping ethics and transparency front and centre. Your leadership in change and communications will directly influence how the enterprise evolves and how patients benefit from safer, faster delivery of lifechanging medicines.
Commitment to Equality and DiversityAstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of Role Overvi
