Senior Specialist, Sourcing & Contract Management

Job Description Job Title: Senior Specialist Telecom Sourcing & Contact Management Experience: 5 8 years Preferred Area - Sourcing, Procurement, Vendor Management, Telecom Professional Location: Gurgaon (Onsite) Why should you choose us Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industrys pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com. Building on the technology Rakuten used to launch Japans newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business from sales to engineering, support functions to product development. Lets build the future of mobile telecommunications together! About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/. What Do We Expect From You As a Team Member and individual contributor, you will be responsible to support the Section lead of Sourcing Management on various activities around Sourcing like RFP/RFQ/RFI, drive new/renewal negotiations with vendors for all Network Capex/Opex purchases, drive Cost Innovation and Operational efficiency Projects, Price benchmarking, TCO comparison for new ventures , SME consultation on P2P process/ERP development. In addition to this, the candidate would need to conduct various activities, engagements around Vendor Performance Management. Key activities include Vendor SLA Monitoring, Voice of Customer Surveys, Vendor Cadence and relationship management, Creating Long term and tacticial strategies on Vendor Management. Responsibilities Strategic & Tactical Supplier Management & RFI/RFQ Support, Evaluation & Management SME support on Scope of work, commercial terms and conditions, contractual terms and conditionsMake TCO comparison and compliance on RFPs initiated.Supporting Data analytics team as SME to bring out key insights on Operational efficiency, Savings on New sourcing/renewals through automated reports for Vendor Management function from vendor cost and performance perspective.Participate in Vendor negotiations on Scope and Commercials for new/renewals engagement for Supply & Professional Services.Drive and Support RFP/RFI/RFQ to support Networks team with vendors on Network Capex/Opex purchases.Ensure favorable commercial terms, Contractual compliances for all new/renewals on Network related purchase.Work in close co-ordination with a diverse team of Procurement buyers, Network division and Vendors to ensure a co-ordial Customer-Supplier relationship.Maintain Master Price Book for existing vendors and Pricing, Identifying cost innovation areas based on Price Master and reviewing each Department purchase.Developing Alternate source to drive cost innovation and challenging vendors for quality with cost. P2P Process and Tools SME support in giving Business requirements/user stories for implementation of new ERP tools and systems for P2P processEvaluate the existing process and suggest improvements for implementation Manage the Vendor SLAs repository and track/monitor updates in the same Provide business requirements for tool based automation of Vendor Performance Monitoring coming from various sources like SLAs repositoryOperations ticket ageing of Vendor ticketsSoftware release performance of VendorsVoice of customer - Survey based feedback collection Conduct Voice of Customer surveys on periodic intervals and track the Vendor performance through BI based tool Create and publish Excel based Reports for Vendor SLAs performance Create and Manage a Vendor Risk register for trackin .