01Overview
Company Description
Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
Theres another option. Freshworks With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, Current Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
Overview
At Freshworks, quality isnt a checkpointits built into our engineering DNA. As a Senior Staff Engineer in Test (IC5), you will serve as the principal technical authority for test architecture, automation strategy, and quality engineering across multi-tenant, enterprise-grade SaaS platforms. You will operate at the intersection of complex distributed systems, developer velocity, performance engineering, and product confidenceensuring our global platform scales effortlessly without compromising reliability.
If you are an engineering leader who architects for scale, solves complex distributed system challenges, and drives systemic quality culture across organizationsthis role is built for you.
Impact You Can Create
Architect Systemic Quality at Scale: Define and own the .
