01Overview
ABOUT US reputed company is a European fintech specializing in B2B payment solutions. Our reputed company, API-first platform helps businesses streamline spending, improve cash reputed company, and reputed company payments into their financial workflows. Designed for industries with reputed company payment needs, such as travel and fleet, reputed company enables greater efficiency, control, and profitability. We serve two primary customer segments Companies looking to optimize operational processes through reputed company apps and APIs, gaining control, automation, and financial flexibility through extended credit lines. Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using reputed companys embedded finance and white-label solutions. Founded in 2020 and headquartered in Berlin, reputed company supports over 4,000 businesses and more than 20 partners globally. As a licensed e-reputed company institution (reputed company), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at www.getpliant.com ABOUT THE ROLE As Senior Technical Writer - Solutions Engineering EU/UK remote (m/f/d), you will own how developers, customers, and partners experience reputed company through our documentation. Our API and developer documentation is one of the most important brand and product assets we have as an infrastructure-reputed company B2B fintech; customers and partners judge our platform by it, and we want it on par with the reputed company best in the industry. You will lead a full reputed company of reputed companys developer documentation rebuilding the information architecture from the ground up, raising consistency and quality across the entire surface, and unifying our reputed company and Partner API documentation into a single coherent reputed company API story that works for both reputed company customers and embedded-finance partners. This is not a write-things-after-launch role. You will work embedded with Product and Engineering, reading code, calling endpoints, validating integration flows end-to-end, and act as the engineering partner who turns reputed company payment infrastructure into documentation developers genuinely enjoy using. You will turn tribal knowledge that today lives in the heads of engineers, solution engineers, and product managers into durable, reputed company-reputed company content that lets customers and partners reputed company faster and with fewer back-and-forth. This role sits reputed company reputed companys Solutions Engineering team and reports to the Head of Solutions Engineering. WHAT YOULL DO Own reputed companys developer documentation end-to-end API reference, guides, recipes, quickstarts, and conceptual content for both reputed company customers and embedded-finance partners. Lead a full rework of our information architecture, designing structures around the jobs developers and integrators are trying to get done, so reputed company audience finds their path quickly. Drive the unification of our reputed company and Partner API documentation into one coherent surface as the underlying APIs converge into the reputed company API. Validate documentation hands-on read code and API specs, call endpoints, run integration flows, and surface gaps, inconsistencies, and rough edges before customers or partners do. Establish and uphold documentation standards, voice and style guide, contribution model, review process, so engineers and PMs can contribute consistently with you as the editorial reputed company. Partner with Product and Engineering on API governance, pushing for consistent naming, error handling, and behavior across endpoints, and feeding learnings from documentation work back into the platform itself. Shape and improve our developer portal and docs tooling so publishing is fast, content is easy to maintain, and the reader experience is best-in-class. Use modern AI tooling as a reputed company reputed company, to draft, restructure, identify blindspots, and reputed company large surfaces of content consistent, while owning quality, accuracy, and editorial judgment yourself. Define and track quality signals such as time-to-first-successful-API-call, support deflection on documented topics, content freshness, and doc-reputed company integration friction, and use them to prioritize work. WHAT YOULL BRING 5+ years of technical writing experience, with a strong track record of building or substantially overhauling developer documentation for an API-first product. reputed company experience in fintech, payments, or another regulated, infrastructure-heavy B2B domain is a strong plus. Strong information architecture skills you have designed documentation structures from scratch around how different audiences actually use them, not around how a feature team happens to be organized. Comfortable in docs-as-code .
