Position title Senior Technical Writer Platform - Zero-Code PaaS DescriptionAbout Us ITOrizon a global IT company brings domain expertise industry best practices and technology depth to help enterprises achieve excellence in Supply Chain Processes Operational Innovation and Digitalization programs UCBOS is a next-generation enterprise technology and business solutions revolutionizing digital transformation with its unique Zero Code platform - Karolium We are a quick-growing enterprise SaaS company transforming warehouse operations for global businesses Our intelligent platform empowers companies to streamline inventory fulfilment and logistics providing end-to-end visibility and agility We combine innovation with deep supply chain expertise we help enterprises scale efficiently and adapt quickly to a changing market We are building the next generation of Warehouse Management Solutions WMS to redefine how businesses operate and grow Role Overview As a Senior Technical Writer Platform you will own the end-to-end documentation strategy for our Zero-Code PaaS product You ll be responsible for designing and maintaining help systems user guides tutorials and platform documentation that are clear comprehensive and user-friendly You ll also bring deep knowledge of industry best practices to elevate our documentation standards and user enablement Description Develop and maintain platform-level documentation including help guides user manuals API references onboarding flows and release notes Create engaging tutorials walkthroughs and how-to guides for users developers and partners Design and manage self-service help systems and contextual guidance within the platform Collaborate with Product Managers Engineers and UX Designers to understand features and workflows Translate technical concepts into clear concise and engaging content for diverse audiences Own the documentation lifecycle from planning and authoring to publishing and version control Ensure consistency accuracy and accessibility across all documentation assets Continuously improve documentation based on user feedback analytics and product evolution Apply and advocate industry best practices in technical writing content design and user enablement ResponsibilitiesShape the voice and clarity of a cutting-edge Zero-Code PaaS platform Lead documentation strategy for a product used by global enterprises Be part of a design-forward documentation-driven culture in our Bangalore office Competitive compensation career growth and leadership opportunities Qualifications10 years of experience in technical writing for enterprise platforms preferably in PaaS SaaS environments Proven experience managing help systems and platform-level documentation at scale Strong portfolio of tutorials guides and user-facing content for complex platforms Deep understanding of no-code low-code platforms and developer-facing tools Excellent writing editing and information architecture skills Familiarity with documentation tools e g MadCap Flare Confluence Git Markdown DITA Ability to work cross-functionally and manage multiple documentation streams Strong attention to detail user empathy and commitment to quality Good to have Experience documenting APIs SDKs and integration workflows Exposure to UX writing and in-app guidance systems Knowledge of accessibility standards localization and content governance How to Apply If you re ready to make complex platforms simple and empower users through exceptional documentation and tutorials we d love to hear from you Please visit our websites www ITOrizon com www Karolium com Email your Resume to engage itorizon com Hiring organization Employment Type Full-time Experience 10 Years Role Category Senior Technical Writer Industry PaaS SaaS No-Code Platforms Enterprise Tech Job Location Bangalore India Date posted September 23 2025 .
