01Role Overview
The Senior Analyst in Investment Operations Outsourcing (IOO), Market Operations, is responsible for independently executing and overseeing trade lifecycle activities, ensuring timely and accurate settlements, and proactively mitigating operational risks. The role requires strong product and process knowledge across Trade, FX, Cash, and Settlements, with the ability to resolve complex exceptions and support governance and control requirements . Key Responsibilities Independently support prematching, confirmation, settlement, and postsettlement activities across equities, fixed income, FX, and related asset classes. Own endtoend processing from confirmation through settlement, ensuring accuracy, timeliness, and adherence to market cutoffs. Validate and match trade details with brokers, custodians, clearing houses, and internal systems. Investigate and resolve trade breaks, settlement fails, cash breaks, and discrepancies, coordinating with counterparties and internal teams. Identify and mitigate settlement risk, counterparty risk, and currency risk, escalating material or aged issues appropriately. Act as the first point of escalation for Analysts, providing guidance and resolution support before further escalation to Technical Coordinators or Team Leaders. Provide clear status updates and recommended actions when escalating unresolved or highrisk items. Execute processes in line with approved SOPs and DPAD documentation, ensuring control discipline and audit readiness. Ensure operational adherence to applicable regulations and market standards. Support internal controls and best practices designed to minimize operational, financial, and client risk. Perform and oversee ledger postings to books of accounts, identify cash and stock breaks, and ensure timely investigation and resolution. Identify recurring issues, manual touchpoints, and control gaps; propose process improvements and efficiency enhancements. Support automation and change initiatives by providing functional insights, test support, and BAU validation. Provide training, coaching, and daytoday guidance to Analysts, supporting skill development and consistent execution of best practices. Act as an operational contact for brokers, custodians, investment managers, and internal stakeholders for issue resolution and clarifications. Collaborate effectively with Front Office, Risk, Compliance, and internal Operations teams to resolve market operations queries. Demonstrate resilience and sound judgement while operating in a highvolume, timecritical environment. Experience & Qualifications Bachelors degree or equivalent relevant work experience in Finance, Economics, Business, or a related field. 3+ years of experience in banking or investment operations, with exposure to Trade, Cash, FX, or Settlements. Strong working knowledge of trade and forex lifecycle processes, settlement cycles, and cash flows. Familiarity with settlement and market infrastructure platforms such as SWIFT, CLS, DTCC, Euroclear, CREST, or equivalent. Strong analytical and problemsolving skills with the ability to manage multiple priorities. Flexibility to support North America shifts (7:30 PM or 10:30 PM IST). For internal, minimum 2+years in the current role as Analyst or lateral role with 1+years of experience. Skills & Key Competencies Analytical & Problem Solving : Ability to assess complex discrepancies and drive effective resolution. Attention to Detail : High accuracy in trade processing, cash handling, and risk assessment. Communication : Clear and professional verbal and written communication with internal and external stakeholders. Time Management : Ability to manage multiple priorities under tight deadlines. Process Improvement Mindset : Proactive approach to identifying efficiency and control enhancements. Client Awareness : Strong understanding of client impact, SLAs, and service expectations. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to .
