01Key Responsibilities
Vendor Onboarding & Sourcing: Identify, evaluate, and empanel new verification vendors pan-India at competitive and reasonable costs.
TAT Management: Allocate cases to the right vendors daily and rigorously follow up to ensure all verification reports are collected well within the agreed Turnaround Time (TAT).
Quality Auditing: Conduct strict quality checks and audits on the reports submitted by vendors to ensure 100% accuracy, clarity, and compliance with company standards.
Cost Optimization: Negotiate commercial terms with vendors to minimize operational costs without compromising on data security or report quality.
Performance Evaluation: Monitor vendor performance through periodic scorecards, addressing delays, discrepancies, or quality drops proactively.
Billing & Compliance: Reconcile vendor invoices monthly against successfully closed cases and coordinate with the finance team for timely payouts.
Required Skills & Qualifications:
Industry Experience: Minimum 1.5 years of experience specifically in Vendor Management within the Background Verification (BGV) industry. Candidates without BGV experience will not be considered.
Proven Track Record: Proven experience in managing BGV vendors, negotiating rates, and maintaining tight TATs.
Analytical & Audit Skills: Strong eye for detail to spot discrepancies or falsified data during quality audits.
Communication: Excellent negotiation, communication, and interpersonal skills to manage vendor relationships effectively.
Tech Savvy: Proficient in MS Excel (VLOOKUP, Pivot Tables) and experience working with BGV CRM platforms/tools. .
