Service Delivery Executive (Chandigarh)

Will be handling the team of 3-4 members & Service Centres/ Call load - Regular review of open complaints and ensure response time and its closure as per SLAs - Achieve Revenue generation targets. - Ensure Preventive Maintenance adherence and audit quality of Service on a regular basis. - Maintain Customer i-base hygiene and regularly update end-user data in the system - To drive customer engagement and high CSI. Building solid relationships with Customers by ensuring timely maintenance and addressing the concerns proactively. - Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settlement. - Competitors and market feedback on time to HQ. - System and process implementation at all channel partners Short Info - Posted: 0 day(s) ago - Location: Chandigarh - Qualifications: B.Tech/B.E./Diploma - Experience: 4 Years - 0 Months To 10 Years - 0 Months .