01Overview
Description We are looking for a Service Desk Engineer to join our team in Bangalore. The ideal candidate will provide technical support to our users, helping to resolve issues efficiently and effectively.
Responsibilities Provide first-level technical support to end-users via phone, email, or chat. Troubleshoot hardware and software issues and escalate unresolved problems to higher-level support. Document all interactions and resolutions in the service desk ticketing system. Maintain an inventory of IT assets and ensure they are properly configured and maintained. Assist in onboarding new employees by setting up accounts and providing necessary hardware.
Skills and Qualifications Basic understanding of computer hardware, software, and operating systems. Familiarity with Windows and Mac OS environments. Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP). Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills and attention to detail.
Job Title: Service Desk Engineer
Qualification : Any degree / B.Tech
Year of passing : 2021-2026
Experience: Freshers & experience
Salary: 3lpa to 4lpa
Location: Bangalore,chennai and hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Srija HR - View phone number on foundit.in .
