01Overview
Key Responsibilities
Service Operations Management
Oversee day-to-day workshop operations and service activities.
Ensure timely completion of vehicle repairs and maintenance jobs.
Monitor workshop productivity, efficiency, and service quality.
Implement manufacturer and dealership service standards.
Customer Relationship Management
Handle customer complaints and escalations effectively.
Ensure high customer satisfaction and retention.
Conduct follow-up calls to obtain customer feedback.
Build long-term relationships with customers.
Required Qualifications
5-10 years of experience in two-wheeler service operations.
Experience in authorized dealership service operations is preferred.
Compensation: 20,000.00 - 35,000.00 per month
Work Location: In person .
