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Homeโ€บCompaniesโ€บHitachi Careersโ€บService Sales Operations Specialist
HC

Service Sales Operations Specialist

๐Ÿ“LOCATIONBangalore
๐Ÿ“ˆEXPERIENCE8 to 12 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryEngineering / Construction
๐Ÿ—“POSTED31 Jul 2026

01Overview

Job Description: In this role, you will shape how a power grid services organization plans, tracks, and delivers commercial performance across LSU India. You will design and run the sales operating model that supports service agreements, upgrades, and lifecycle solutions for critical grid infrastructure. Your work will bring clarity to pipeline health, forecasting discipline, and performance visibility, enabling teams to respond effectively to evolving customer needs and operational priorities. By connecting digital tools, data, and standardized processes, you will help improve how service opportunities are identified, tracked, and converted into executed work. This position offers exposure to the full commercial lifecycle in a power grid OEM environment, where your contributions directly support reliability, modernization, and long-term asset performance across utility and industrial customers. How Youll Make An Impact Define and maintain a scalable sales operating model to support service business growth across IndiaEstablish governance for pipeline management, forecasting cadence, and performance tracking across teamsDevelop KPI frameworks, dashboards, slide decks and reporting tools to improve visibility into commercial performanceMonitor pipeline accuracy, conversion rates, and key performance metrics to support informed business actionsEnhance adoption and effectiveness of digital tools, including CRM, SAP, and data platforms, to improve sales executionIdentify opportunities to streamline workflows and introduce automation to improve efficiency and scalabilityMaintain data standards and consistency across systems to support reliable forecasting and planningCollaborate with cross-functional teams including Sales, Finance, IT, and Portfolio Management to align priorities and executionResponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines Your Background Bachelors degree in Engineering / MBA with a flair for Data Analytics8-12 years of experience in Sales Operations, Commercial Excellence, or Business OperationsExperience building and scaling sales operating models and KPI frameworksProficiency with Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) and SharePointWorking knowledge of CRM platforms (SFDC), SAP, and data-driven performance managementExperience working in a cross-functional, matrixed environment with multiple stakeholdershas context menu Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain rolesparticularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functionsadditional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. .

02What you'll need

Experience
8 to 12 Yrs
Employment Type
Full time
Programming languages
Sales OperationsBusiness OperationsData AnalyticsSAPCommercial ExcellenceKPI FrameworksMicrosoft Power PlatformCRM PlatformsDataDriven Performance ManagementCrossFunctional Collaboration

03About HITACHI CAREERS

Engineering / ConstructionIndustry
Full timeEmployment Type
BangaloreLocation
Not Disclosed ยท salary hidden by employer
8 to 12 Yrs ยท Bangalore
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
HC
HITACHI CAREERS
Engineering / Construction
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