01Key Responsibilities
Collaborate with enterprise architects, software architects, software engineering teams, etc. to design the platform infrastructure and tools encompassing servers, networks, storage, databases, cloud services, etc.Implement and manage the infrastructure that supports the platform tools and ensuring that upgrades, security patches and other performance improvements are regularly performed.Evaluate cloud providers, containerization solutions and other complex technologies to deeply understand the configurations available and create abstractions of common configurations that can be utilized easily by application teams for their workloadsWrite and execute automated Infrastructure as Code scripts and utilize processes like CI/CD to streamline and automate how the platform infrastructure is provisioned, configured and managed to improve consistency, traceability and repeatabilityIntegrate performance and monitoring best practices including QoS and SLA metrics to scale platform applications and managed services automatically due to demand.Incorporate security and disaster recovery best practices into the infrastructure applications by integrating access control, identity management, logging/monitoring, public/private network configurations, data encryption, storage backup and disaster recovery, etc.Facilitate the integration of enterprise managed software configurations into deployment pipelines managed by application teams to ensure approved configurations and best practices around security, networking, logging & monitoring, performance & scale, etc. are appliedAdvocating feedback with service providers and developers, to ensure the platform continues to grow and evolve to meet their needsSkills Required:
service now, Solution ArchitectureRequired Skills & qualifications:
Strong experience with ServiceNow platform and enterprise platform engineering.Expertise in Solution Architecture and designing scalable enterprise infrastructure solutions.Hands-on experience with cloud platforms (AWS, Azure, or GCP) and cloud-native technologies.Strong knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or similar.Experience implementing and managing CI/CD pipelines using tools like Jenkins, GitLab CI, Azure DevOps, or GitHub Actions.Experience with containerization and orchestration technologies such as Docker and Kubernetes.Solid understanding of servers, networking, storage, databases, and enterprise infrastructure.Experience integrating monitoring, logging, and performance management solutions.Knowledge of security best practices, including identity and access management (IAM), encryption, network security, disaster recovery, and backup strategies.Experience implementing automated infrastructure provisioning and configuration management.Ability to collaborate with enterprise architects, software engineering teams, and infrastructure teams to deliver scalable platform solutions.Strong analytical, problem-solving, and communication skills.Experience advocating platform improvements and working closely with developers and service providers to enhance developer experience.Experience Required:
Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in developmentExperience Preferred:
ServiceNow Architecture Detail Knowledge Solution Architecture in ServiceNow with ArchiMate Knowledge Java scripting in .
