01Overview
As a Consultant / ServiceNow Developer, you would be expected to perform the following
activities in ServiceNow IRM and TPRM modules:
- Configure and develop ServiceNow IRM solutions across modules such as Policy &
Compliance Management, Risk Management, Audit Management, Third-Party Risk
Management (TPRM), Business Continuity Management (BCM), and Privacy Management,
working within approved technical designs and solution blueprints.
- Translate assigned user stories and business requirements into functional platform
configurations, custom scripts, workflows, and automation, ensuring deliverables meet
defined acceptance criteria and quality standards.
- Analyze client data and help identify process inefficiencies, control gaps, and reporting
needs.
- Configure core platform components including Business Rules, Client Scripts, UI Policies,
UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, Flow Designer, and
Playbooks as directed by solution designs.
- Build and test scoped applications and platform customizations, following ServiceNow best
practices for secure coding, modular development, and exception handling.
- Perform unit testing, defect triaging, and bug fixes to ensure delivered solutions are stable,
performant, and aligned with functional requirements.
- Execute solution migrations across environments (Dev, Test, UAT, Production) using Update
Sets and follow established deployment procedures and change management protocols.
- Create and maintain technical documentation including configuration details, development
notes, and setting-specific deployment guides.
- Participate in code reviews and adhere to the teams coding standards, naming conventions,
and development guidelines to maintain consistency across project deliverables.
- Stay current with ServiceNow platform releases, new IRM/TPRM module features, and
evolving platform capabilities to continuously improve development quality.
Must Have
- 34 years of overall and relevant ServiceNow experience in developing and configuring
applications such as IRM (Integrated Risk Management), TPRM, or BCM.
- Solid ability to convert business requirements and user stories into working platform
configurations, scripts, and workflows with attention to quality and maintainability.
- Hands-on experience with technical aspects of ServiceNow, including workflow design,
scripting (Business Rules, Client Scripts, Script Includes), APIs, and web services.
- Hands-on experience configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI
Actions, UI Pages, Script Includes, Access Control Lists, Flow Designer, Playbooks, and
migrating solutions across environments using Update Sets.
- Foundational understanding of ServiceNow AI capabilities within IRM/TPRM, including
Now Assist, summarization, intelligent recommendations, and workflow automation.
- Ability to support AI-assisted review of third-party evidence, including large unstructured
documents such as SOC reports and control artifacts
- Ability to validate AI outputs for consistency ,risk relevance , and remediation quality before
stakeholder use.
- Familiarity with Workspace and UI Builder for building modern user interfaces on the
ServiceNow platform.
- Proficient in ServiceNow platform management activities such as deployments and basic
troubleshooting.
- Ability to collaborate effectively with Functional Consultants and Business Analysts to
clarify requirements and deliver solutions that meet client expectations.
- Strong attention to detail with the ability to write clean, well-documented, and testable code.
- Ability to manage personal workloads, follow task prioritization set by project leads, and
consistently meet delivery timelines.
- Good documentation, verbal, and written communication skills, with the ability to work
effectively within distributed teams.
- Certified System Administrator (CSA).
Preferred / Nice to Have
- Certified Application Developer (CAD)
- Certified Implementation Specialist Risk and Compliance
- Certified Implementation Specialist Third-Party Risk Management
- Familiarity with GRC technologies similar to ServiceNow such as Archer IRM,
MetricStream.
- Exposure to Performance Analytics and Application Portfolio Management.
Education:
- Bachelors/Masters degree in Computer Science, Information Technology, Cyber Security or related field
Location: Bengaluru/Hyderabad/Pune/Chennai/Kolkata/Delhi/Mumbai
Compensation: 1,600,000.00 - 1,700,000.00 per year
Benefits:
- Flexible schedule
Application Question(s):
- Experience
- CTC
- ECTC
- Notice Period
- Current location
- Preferred location
- PAN Card Number
- Date of Birth
Work Location: In person .
