01Key Responsibilities
Implement and manage ServiceNow ITAM modules HAM & SAM
Maintain accurate asset lifecycle, compliance, and reconciliation
Handle software license management and optimization
Integrate asset data with CMDB and procurement systems
Support audits and ensure license compliance
Required Skills:
Strong experience in ServiceNow ITAM (HAM/SAM)
Handson with asset lifecycle management and reconciliation
Good understanding of IT assets, contracts, and licensing models
ServiceNow ITAM certification is a plus
ITSM:
Technical Skills
Strong experience with
ServiceNow platform development
JavaScript, Glide APIs
CMDB architecture & governance
ServiceNow Discovery & Service Mapping
Event Management & ITOM modules
TSOM (Telecom Service Operations Management)
Telecom Service Management workflows
REST/SOAP integrations
MID Server configuration
Flow Designer & IntegrationHub
Platform Knowledge
ServiceNow ITSM
CMDB data modeling
ITOM Event Management
Discovery & Service Mapping
TSOM network monitoring integrations
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow ITOM or CMDB certifications
Experience working in Telecom industry environments
Knowledge of OSS/BSS integrations
Experience with Agile / DevOps practices .