01Responsibilities
Configure and support ServiceNow ITOM and Discovery solutions.Configure and maintain MID servers, credentials, discovery schedules, and discovery jobs.Support CMDB administration, CI management, and Discovery troubleshooting.Assist with CMDB data quality, reconciliation, and configuration management activities.Participate in testing, deployments, production support, and platform enhancements.
02Requirements
Hands-on experience with ServiceNow Discovery or MID Server configuration.Basic understanding of CMDB, Configuration Items (CIs), and CI relationships.Familiarity with Discovery jobs, schedules, credentials, or CMDB management.Basic understanding of Identification and Reconciliation Engine (IRE) or CMDB concepts. .
