01Overview
Role & responsibilities
Why will you love this role
- Work on enterprise-scale digital transformation initiatives using the ServiceNow platform.
- Design innovative and scalable solutions for global customers across multiple industries.
- Collaborate with experienced architects, consultants, and technology leaders.
- Gain exposure to complex integrations, platform modernization, and next-generation ServiceNow capabilities.
- Enjoy continuous learning opportunities, certifications, and career growth in a collaborative environment.
- Make a significant impact by delivering business-critical solutions that drive operational excellence.
We would like you to bring along
- 10+ years of overall IT experience with strong expertise in ServiceNow solution architecture.
- Hands-on experience with ServiceNow FSM, ITSM, and CMDB implementations.
- Robust understanding of ServiceNow platform architecture, data model, and best practices.
- Experience with UI Builder, Service Portal, and user experience design.
- Expertise in designing and implementing enterprise integrations using REST/SOAP APIs and IntegrationHub.
- Experience conducting customer workshops, solution demonstrations, and architectural discussions.
- Strong knowledge of ServiceNow upgrades, instance management, governance, and platform optimization.
- Excellent analytical, communication, presentation, and stakeholder management skills.
Good-to-have skills
- Experience with Dell Boomi or other enterprise integration platforms.
- Exposure to ServiceNow Integration Hub, Flow Designer, and Automation Engine.
- Knowledge of CSDM, Discovery, Service Mapping, and ITOM.
- Experience working in Agile/Scrum delivery environments.
- ServiceNow certifications such as CSA (Certified System Administrator), CAD (Certified Application Developer), and CIS (Certified Implementation Specialist). .
