01Responsibilities
* Design, develop, configure, and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, CMDB, and Discovery.
* Develop and implement integrations between ServiceNow and other enterprise systems using various technologies (REST, SOAP, MID Server, etc.).
* Create and maintain technical documentation, including design specifications, development guides, and test plans.
* Collaborate with business analysts, solution architects, and other stakeholders to gather requirements, define scope, and ensure successful project delivery.
* Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure solution quality and functionality.
* Provide technical support and troubleshooting for ServiceNow-related issues, identifying root causes and implementing e .
