Site Reliability Engineer

Key Responsibilities:
- Define, measure, and enforce service level objectives, service level indicators, and error budgets for production systems in collaboration with engineering and product teams
- Build, maintain, and improve monitoring, alerting, and observability frameworks across production infrastructure using tools such as Prometheus, Grafana, Datadog, ELK Stack, or similar
- Respond to and lead incident management activities including detection, triage, escalation, resolution, and post-incident review for high-severity production incidents
- Conduct thorough post-mortem and root cause analysis for production incidents and drive implementation of corrective and preventive actions to eliminate recurring failures
- Design and implement automation frameworks to eliminate toil, improve operational efficiency, and reduce manual intervention in repetitive infrastructure and deployment tasks
- Collaborate with software engineering teams to embed reliability practices including chaos engineering, fault injection, and resilience testing into the software development lifecycle
- Manage and optimize cloud infrastructure on AWS, Azure, or GCP for high availability, fault tolerance, and cost efficiency
- Oversee capacity planning, performance benchmarking, and traffic forecasting to ensure production systems can scale to meet business demand
- Drive adoption of DevOps and SRE best practices including CI/CD, infrastructure as code, configuration management, and change management processes
- Maintain comprehensive runbooks, operational documentation, and on-call playbooks to ensure consistent and effective incident response across the SRE team