01Overview
Tracking Code
16389-096
Job Description
JOB SUMMARY: This position will work in a collaborative manner with internal and external partners to develop and coordinate social media initiatives to align with organizational strategic goals. The Social Media Coordinator will have a strong focus on brand (patient facing, physician facing, recruiting, etc.), drive KPIs for social media platforms, drive clinic engagement, maintain a close following of the key social platforms, and collaborate with the Social Media Manager to define and optimize social media calendars, etc. As is the case with all Upstream associates, this position is responsible for supporting the mission, vision and values of Upstream Rehabilitation.
Mission: To inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.
Vision: Through exceptional care and remarkable experiences, we choose to be the outpatient provider, employer, and partner of choice.
Values: Accountability, Adaptability, Balance, Compassion, Excellence, Inclusion, Investment, Servanthood, Teamwork and Trust.
QUALIFICATIONS - Required
Education
Four-year degree in Marketing, Communications or related field of study
Experience
Social media for business, public relations, marketing, communications, advertising
Skills
Social media management/knowledge, Adobe Creative Suite, copywriting, branding, multi-task on digital/social platforms.
Environment
Remote
Hours of Work
40 hours per week
Travel
Minimal-Moderate
Physical Requirements
Must be able to travel, sit for long periods of time, lift up to 25 lbs.
PREFERRED QUALIFICATIONS
Experience
5+ yrs. experience with B2C social media marketing or content development
B2B experience is a plus but not required (e.g. one to many on physician groups, etc.)
Proven work experience as a social media coordinator
Passion for social media and proficiency with major social media platforms and social media management tools
Familiarity with online marketing strategies and marketing channels
Ability to gasp future trends in digital technologies and act proactively
Excellent communication skills
Multitasking and analytical skills
JOB FUNCTIONS
Content
Social Media:
Assists with developing and curating engaging content for the companys social media platforms (from creation to reporting)
Creates design of posts, events and promotions for social media campaigns (text, image, video)
Creates campaigns and polls via social media to support company initiatives and marketing campaigns
Maintains unified brand voice across various social media channels, as well as crafting specific messaging for individual brands and company departments
Collaborates with marketing team to execute planned social media calendar
Researches relevant content for posts on social media
Understands and reports on social media analytics
Researches changing social media best practices and makes recommendations as appropriate to remain current and proactive
Stays current on latest trends of social media marketing
Interacts with users and respond to social media messages, inquiries, and comments.
Reputation Management
Monitors online reviews on various platforms
Monitor and engage with reviewers
Work with internal team to execute action plan for negative reviews
Facilitate online conversations with customers and respond to queries
Report on online reviews and feedback from customers and fans
Blog
Work with team on potential blog content
Share content of companys blog through social media channels
Communication
Works well with Office Coordinators, Clinic Directors, Regional Director, Business Office staff and peers.
Communicates well with the general public, both patients and non-patients.
Maintains communication with the field and social media editors for feedback and training.
Knowledge/Skills
Stays abreast of latest technology, techniques and best practices for social media and incorporates into the companys overall marketing strategy
Experience with social media posting/scheduling platforms
Experience with light graphic design work
Understanding of social media KPIs
Impeccable time management skills with the ability to multitask
Detail-oriented approach with ability to work under pressure to meet deadlines
Job Location
Birmingham, Alabama, United States
Position Type
Full-Time/Regular
Apply To this Job
Company : Upstream Rehabilitation
Salary : Full-time .