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Homeโ€บCompaniesโ€บFive Splash Infotech Private Limitedโ€บSocial Media Escalation Chat Process
FS

Social Media Escalation Chat Process

๐Ÿ“LOCATIONMumbai City
๐Ÿ“ˆEXPERIENCE1 to 7 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED24 Aug 2026

01Overview

We Are Hiring Social media Chat Process Location: Navi Mumbai - opp Turbhe Station. Experience: Should have 6 months of Experience in Social media Desk. Salary : Depends on last drawn Job Description :- Handle customer queries across Inbound, Social Media channels with accuracy and professionalism. Execellent Communication in English Required. Social Media roles require prior experience, excellent writing skills, Social Media Desk (V5): Minimum 6 months experience in social media handling and escalation management. Willingness to work in 24/7 rotational and split shifts with flexibility. Build and maintain strong talent Adress : Arihant Aura Building C-wing, 5th Floor, opp Turbhe Railway Station, Navi Mumbai. It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.More about this Social Media Escalation Chat Process jobPlease go through the FAQs to get all answers related to the given Social Media Escalation Chat Process jobWho is eligible to apply for this Social Media Escalation Chat Process job at Five Splash Infotech Private Limited Ans : Candidates should have a 12th Pass and above qualification and skills like Query Resolution, Non-voice/Chat Process for this Social Media Escalation Chat Process job offered by Five Splash Infotech Private Limited. How much can you earn in this position Ans : You can earn between 20,000-32,000 per month in this Social Media Escalation Chat Process position. What shift and timings does this job follow Ans : This Social Media Escalation Chat Process job follows a Rotational shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai. How many vacancies are there for this Social Media Escalation Chat Process job Ans : There are 10 vacancies for this Social Media Escalation Chat Process role. Is this job open for all genders Ans : Yes, this Social Media Escalation Chat Process job is open for both male and female candidates. What work will you do in this role Ans : As a Social Media Escalation Chat Process, you will work on skills like Query Resolution, Non-voice/Chat Process. What is the job location for this position Ans : The job location for this Social Media Escalation Chat Process position is turbhe, Mumbai. Who is the right fit for this Social Media Escalation Chat Process job Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Social Media Escalation Chat Process job. What makes this Social Media Escalation Chat Process job a good opportunity Ans : This Social Media Escalation Chat Process job is a good opportunity as it offers a salary between 20,000-32,000 per month. This is a Full Time job and has 10 openings. Candidates can call HR for more info. .

02What you'll need

Experience
1 to 7 Yrs
Employment Type
Full time
Programming languages
escalation managementquery resolutionSocial media handlingcommunication in Englishnonvoicechat process

03About FIVE SPLASH INFOTECH PRIVATE LIMITED

BPO / Call CenterIndustry
Full timeEmployment Type
Mumbai CityLocation
Not Disclosed ยท salary hidden by employer
1 to 7 Yrs ยท Mumbai City
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
FS
FIVE SPLASH INFOTECH PRIVATE LIMITED
BPO / Call Center
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